Program Development and Reporting Coordinator - VenEsperanza Consortium

Organization: Mercy Corps
Closing date: 17 Aug 2021

We will accept applications for this position thru COB Tues, August 17, 2021

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program Summary

Mercy Corps is currently leading a USAID/BHA-funded consortium focused on humanitarian assistance via cash transfers that will serve almost 400,000 individuals over three years. The consortium, called VenEsperanza, has four members – Mercy Corps, Save the Children, World Vision, and International Rescue Committee.

General Position Summary

The Program Development and Reporting Coordinator provides administrative and programmatic support to the Program Development and Reporting Manager (PDRM) and Consortium Director to support VenEsperanza’s implementation in Colombia. S/he plays a key role in managing information and data that comes in from the partners to help facilitate information sharing within the consortium staff and through the various internal and external coordination bodies. The Coordinator effectively assists the PDRM with preparing internal and external reports, coordinates with key stakeholders, and helps ensure the program team adheres to internal and donor policies. S/he is a flexible team player who, as requested, provides support to partner teams in Bogota and in the field offices.

Essential Job Responsibilities


  • Assist in drafting monthly reports, semi-annual, and annual reports for USAID/BHA, as well as internal reports and updates and help prepare Consortium team for presentations to high-level stakeholders.
  • Coordinate monthly and ad hoc information sharing on Consortium’s behalf to humanitarian coordination groups for sector-wide monitoring (e.g. Cash Working Group 4Ws, RMRP)
  • Support the Consortium's ability to illustrate its impact to a wider audience of peer organizations in Colombia and within Mercy Corps, by employing data visualization programs (e.g. ArcGIS, PowerBI), and helping produce learning products like reports and videos.


  • Support the consortium staff with administrative tasks such as maintaining required documentation, as per Program Team Files policies, and knowledge management of the grant
  • Contribute to and help maintain a robust dataset capturing program achievements, progress, and indicator data which can be easily deployed in presentations, infographics reports, and in response to donor requests
  • Support M&E team in analyzing existing data, and develop easily deployable evergreen products (graphs, charts, pivot tables) that reflect real-time program progress
  • Assist with other tasks as required, including editing/proofreading support of reports, translation of key documents, note-taking at key meetings, etc.


  • Provide administrative support for proposal development such as drafting Past Performance Reports/capacity statements/or other required documents, copy-editing, and assisting in the preparation of budget notes.
  • With guidance from the PDRM and Director, help coordinate consortium partners and HQ compliance and regional program teams to help update and execute program contracts and sub-awards for new awards or existing program modifications.


  • Manage strong working relationships with Consortium partner programs, M&E, Finance, and Communications teams as necessary to meet reporting deadlines and solicit inputs for donor requests, often with short deadlines.
  • Support consortium and partner staff to meet monthly program goals, plus potential program implementation adjustments due to COVID-19 and other contextual challenges.
  • Support the Consortium and Mercy Corps M&E Managers with project monitoring tasks, including review of the USAID/BHA program and its compliance with Mercy Corps’ Cash Minimum Standards.
  • Support implementation of new initiatives and special projects as needed.


  • In collaboration with PDRM, represent Mercy Corps at GIFMM, Humanitarian Country Team, Cash Working Group, Protection and other coordination meetings as requested.

Supervisory Responsibility



Reports Directly To: Shanti Sattler, Consortium Director

Works Directly With:

HQ: Regional Program Team Staff

Field: VenEsperanza consortium staff, partner staff, operations, communications, and finance staff.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • BA/S in International Development or related field; current/recent graduate in MA/S program with concentration in International Affairs, International Development highly preferred.

  • One year of demonstrated experience in providing administrative/coordination support.

  • Proven ability to communicate effectively with colleagues from various backgrounds and cultures.

  • Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint) and Google Suite.

  • Prior NGO or international development experience preferred.

  • Preference given to candidates with prior work experience in Colombia.

  • Knowledge of cash transfer programming preferred.

  • Spanish language and English language fluency strongly preferred.

Success Factors

The Program Development and Reporting Coordinator must be a detail-oriented multi-tasker who is able to communicate clearly and work under pressure. They must demonstrate patience, flexibility, and taking initiative to solve problems. Vital skills include communication (both written and verbal), as well as building and maintaining effective internal and external relationships. They must demonstrate the ability to understand and follow agency procedures, meet deadlines, and work both independently and as part of a complex distanced-based, multi-cultural team. Comfort with telework and remote team engagement, and the ability to remain independently motivated is critical. An exposure to and interest in international development issues is important, and an understanding of the complex challenges faced by program teams operating in overseas environments is critical.

Living Conditions / Environmental Conditions

The position is 100% remote, with some possible travel. Expected work hours are 8:30 am – 5:30 pm Monday-Friday, Central time zone.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

How to apply:

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