Cash & Voucher Assistance Officer (Partner)

Country: Turkey
Organization: GOAL
Closing date: 12 Sep 2021

General Description of the Programme:

GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and is contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey. GOAL has been working in Syria since 2013 responding to the acute needs of conflict-affected communities. GOAL is working in Idleb and Aleppo Governates, both through direct implementation and through partners, delivering an integrated food security, emergency response and water, sanitation and hygiene programme. Under Food security, GOAL delivers assistance through food kits and food vouchers, MPCA with the latter making up the majority of the food distribution caseload. In 2020 GOAL Syria plans to expand the food voucher programme to include Multi-Purpose Cash Assistance (MPCA) to the same beneficiaries receiving food assistance. This will provide the most vulnerable with the purchasing power to meet their essential food and non-food needs on a monthly basis.

Job purpose:

Under the supervision of the CVA Manager, the CVA Officer (Partner) will be responsible for supporting the planning, implementation, tracking, and reporting on regular activities for food voucher and regular MPCA programme. The CVA Officer will work closely with partners and other departments to ensure that the necessary support for activities is in place.

Duties, objectives and competencies

Key Responsibilities

Program Planning and Implementation

  • Support is developing weekly and monthly activities plans in line with the annual DIP, and in coordination with other members of the CVA team, partners and other departments.
  • Follow up the implementation of project activities according to relevant plans
  • Track progress against weekly, monthly, and annual plans. Provide accurate and timely updates and reports as needed. Identify challenges and propose solutions to ensure timely and effective implementation of activities.
  • Support coordination with PQ and Partners staff to plan, implement, analyze, and review the results of PDMs and other relevant monitoring data on a regular basis.
  • Support beneficiary accountability and participatory approaches for partners throughout the program cycle.
  • Participate in the design of initiatives to monitor or strengthen program quality, including assessments, registration, and beneficiary tracking.
  • Support in the cashflow projections and reviewing the monthly financial reports for partners
  • Update and monitoring CVA distribution trackers
  • Reconciliation of the program data with MIS on a regular basis
  • Updating the vouchers stock balance and the procurement plan
  • Facilitate regular team meetings to review data and carry out analysis, sharing the results with the CVA team
  • Contribute to the developed and review of all Guidelines, SOPs and other key programme documents in coordination with CVA Manager and CVA Coordinator

Documentation and Reporting

  • Support the partners teams in ensuring a secure and organized filing system and archive for beneficiary registration, distribution records, and other required documentation. Where necessary, cross check paper-based information with electronic ledgers and reports to ensure accurate reporting.
  • Maintains a database of information relating to Partners’ individual requirements and plans, and such other details as are relevant to the development and maintenance of those partnerships
  • Conduct basic analysis of the distribution database to support reporting to the donor or cluster. Supporting program staff in submitting reports to the cluster system including 5Ws & 4Ws.

Administrative Support

  • Submit and follow up on requests for support from operations teams, including finance, procurement, supply chain, and logistics.
  • Support translation of documents between English and Arabic.
  • Record and promptly disseminate minutes for partner, staff, and other meetings.
  • Schedule and organize and/or assist in activities such as meetings, conferences, trainings, and workshops for partners staff.

Requirements (essential)

  • Bachelor’s degree qualification in food security, engineering, science, economics, business management or any other relevant field
  • 2-year experience in a comparable position in the Syrian context
  • Experience in cash and voucher grants’ management
  • B2 level of English skills
  • Excellent written and oral communication skills in Arabic and competency of translation from English to Arabic and vice versa.
  • Excellent understanding of managing partnerships
  • Excellent oral and written communication skills in English; culturally sensitive, and the ability to work with people of all faiths, good judgment, a team
  • Excellent inter-personal skills, and ability to maintain strong relationships with partners, Strong cross-cultural skills, and versatility in dealing with different types of partnership
  • Experience with Microsoft Office
  • Excellent organization skills and self-directed.
  • Experience in data analysis

Requirements (Desirable)

  • Experience in Livelihoods or Market based programming.
  • Experience in grants reporting

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Application deadline is 12 September 2021.**

“Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment is requested from you at the application or any stage of the recruitment process, please do not respond.”

GOAL’ün, işe alım sürecinin (başvuru, başvuruların işlenmesi, mülakat, eğitim, oryantasyon) hiç bir aşamasında hiç bir şekilde ücret talep etmediğini, başvuru sahibine herhangi bir finansal yükümlülük yüklemediğini ya da başvuru sahibine ait banka bilgilerini talep etmediğini unutmayınız. GOAL işe alım süreci boyunca hiç bir aracı kurum ya da kuruluş yahut istihdam bürosuyla çalışmamaktadır. Eğer başvuru sırasında ya da işe alım sürecinin herhangi bir aşamasında sizden herhangi bir ücret ya da ödeme talep edilirse lütfen yanıt vermeyiniz.

General terms and conditions


Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

  • Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
  • Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
  • Report any concerns about inappropriate behaviour of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Thank you.

How to apply:

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Application deadline is 12 September 2021.**

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