Accountability Coordinator

Country: Somalia
Organization: Save the Children
Closing date: 6 Sep 2021

Accountability Coordinator - Somalia / Somaliland Country Office

Role Purpose

The Accountability Coordinator will serve as the technical lead for the development and management of accountability structures and systems for Somalia Country Office. The incumbent will ensure that children and communities we work with are in the program at Somalia Country Office's response through child-friendly, gender-sensitive, inclusive, accessible and appropriate accountability systems and child participation. The role will also be responsible for rolling out the Country Office accountability strategy through mentoring and/ or capacity building of staff and partners, and ensuring that accountability is built into all stages of the program life cycle.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Contract Duration: One (1) Year with possible extension

Work Location: Mogadishu with 50% travel and support to other SCI Area Offices

Number of Vacancies: One (1) position

Qualifications and Experience

  • Bachelor degree in Social Sciences, Humanitarian studies or other relevant field or equivalent qualification.


  • Minimum of 5 years progressive humanitarian experience.
  • At least 3 years' experience of working in REALM with focus on accountability.
  • Advance level of using Word and Excel a plus data visualizations.
  • Experience in developing and working with Access or Excel databases.
  • Good organisational skills, the ability to pay close attention to detail and capable of reporting in a timely manner.
  • Excellent verbal and written communication and relationship building skills.
  • Ability to interact well with people (including children) and proven experience of building strong relationships with community members.
  • A confident, flexible and initiative-taking attitude with the ability to work independently, to be proactive in working with others, a willingness and commitment to work long hours and/or over weekends and to spend considerable amount of time in remote field sites.
  • Strong data analysis skills.
  • Experience in managing Complaints and Response Mechanisms (CRM).
  • Experience in managing electronic databases.
  • Experience in developing data collection tools and reporting formats.
  • Fluent in Somali language and very good knowledge at English.
  • Ability to present complex information in a succinct and compelling manner, and to use innovative forms of communication. Proven capacity to train and coach staff.
  • Commitment to Save the Children values, aims and principles including willingness to abide by and enforce the Child Safeguarding policy.


  • Awareness of international accountability standards including core humanitarian standards and a demonstrated commitment to promoting these standards in ways of working and project implementation.
  • Experience of working with an international NGO in Somalia.
  • Experience of social work in local communities.
  • Experience of effectively communicating findings to internal/external stakeholders.
  • Experience in child friendly accountability systems.
  • Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies.

  • Highly developed cultural awareness and ability to work well in an international and matrix management environment with people from diverse backgrounds and cultures.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated.

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please apply in English saving your curriculum vitae (CV) and cover letter as a single document, including details of your current remuneration and salary expectations for this role. A copy of the full role profile can be found at

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children is an equal opportunity employer and seeks to employ and assign the best-qualified talent. Only shortlisted candidates will be contacted.


Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents.

How to apply:

Please follow this link to apply:

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