Operations Manager Kosovo

NGO Jobs / UN Jobs Vacancy

Country: Norway
Organization: Norwegian People's Aid
Closing date: 1 Apr 2021

Operations Manager Kosovo

Ref 40_21

The vision of Norwegian People's Aid is Solidarity in Action. We are a politically independent membership-based organisation working in Norway and in more than 30 countries around the world. Founded in 1939 as the labour movement’s humanitarian solidarity organisation, NPA aims to improve people’s living conditions and to create societies that are more just and more democratic. NPA’s international work covers three core areas: Mine Action and Disarmament, Democratisation and Just distribution of power and resources and Humanitarian Action and Crises response.

Norwegian People’s Aid is seeking an Operations Manager for humanitarian clearance operations in Kosovo

Wars and armed conflicts come to an end; however, the remnants of war continue to terrorize millions of people for decades to follow. Humanitarian Disarmament's vision is a world where people and communities are safe, resilient and protected before, during and after armed conflict. Together with national authorities and other stakeholders, we are working to resolve problems faced by local communities caused by landmines and other explosive remnants of war. Currently NPA has 19 Humanitarian Disarmament Programmes ongoing in Africa, Asia, Latin America, the Balkans and the Middle East.

Do you want to join our professional and committed global team in our mission to protect civilians from exposive weapons?

Norwegian People’s Aid (NPA) Mine Action and Disarmament programme in Kosovo focuses on land release of Cluster Munition Remnants (CMR) contaminated areas, originating from the 1999 NATO bombing campaign. NPA ran a mine action programme in Kosovo from 1999 until 2002. NPA resumed operations in 2016 and currently have seven national, mixed-gender and multiethnic battle area clearance (BAC) teams operating in northern Kosovo.

NPA’s main objective is to support Kosovo on its road to complete CMR clearance by December 2024 and protect all people in Kosovo from CMR impact. Additionally, our aim is to contribute to post-conflict reconciliation of local communities and a safe and sustainable future for Kosovo. NPA works in both Albanian and Serbian majority communities. In light of post-conflict sensitivities, it is imperative that the programme is run in a post-conflict, as well as gender and diversity sensitive and responsive manner.

In this position your main responsibilities will be:

  • To lead, oversee and safely manage all aspects of Mine Action operations in the NPA Kosovo Programme. Ensure that Standard Operating Procedures (SOPs) are following best practices and are compliant with IMAS/NMAS and NPA’s policies and mandate.
  • To assist and support the NPA Kosovo Country Director in developing the country programme strategy, plans, proposals and budgets with regards to training and operations in line with NPA’s mission and mandate.
  • To conduct assessments and other technical missions on behalf of NPA in country and worldwide as required by the Country Director, Regional Director, and DMAD Management.
  • The position is based in Kosovska Mitrovica, and will require extensive travel time between the base and the operations sites and the ability to work and live in remote environments if needed.

To be succesfull in this role you must have:

  • Certified EOD L3 required
  • Minimum three years’ experience of working in a Cluster Munition Remnants (CMR) operations environment required
  • Minimum 8 years of progressive technical or management responsibility in a mine action programme and/or capacity development of national authorities required

We consider it an advantage if you also have:

  • Good knowledge and working experience with the full mine action toolbox
  • Understanding of standard international donor and NPA procedures and compliance requirements
  • Experience with ArcGIS and IMSMA
  • Competence in running gender and diversity sensitive/responsive operations
  • Thorough understanding of the socio-political and security context in Kosovo
  • Experience in liaising with national authorities, donors, and other relevant stakeholders
  • Understanding of policy and strategic inter-sector developments, their impact on NPA operations
  • Understanding of Land Release and CMRS

We consider it an advantage if you also have:

  • Relevant courses/certificates in operational planning
  • IMAS EOD level 3 or equivalent experience
  • Experience from Iraq
  • Arabic language skills

For all positions we are looking for people with the experience and ability to work independently, be proactive and make decisions as required. Good communication skills, cultural understanding, diplomacy and interpersonal skills is a prerequisite for being successful.

Before you apply: We kindly ask you to carefully read NPA’s Code of Conduct, Safeguarding Policy and Anti-Corruption Policy before you submit your application. If you are the selected candidate for this position you will be asked to complete and sign a Safeguarding self-declaration as well as our Code of Conduct.

In return we offer: A position in the Norwegian Labour movement's Global humanitarian solidarity organisation. NPA strives for diversity and gender equality, and encourages candidates of all nationalities, backgrounds and gender to apply. We aim for an inclusive working environment where all employees feel respected and supported. In addition, we are continuously working towards reducing our environmental impact in all our interventions.

We offer a comprehensive salary package which includes country specific allowances *You will be covered by our insurance scheme. We offer five weeks annual holiday plus one additional week off for expats. NPA provides three international flights home per contract year*. We offer a one-year contract with the possibility of renewal.

In general, we emphasize the importance of strong health and you will need a medical «fit for duty» attestation from an NPA approved health service to take up the position.

All NPA's recruitments are subject to donor approval and continued funding.

* Please note that salary and allowances are subject to income tax according to NPA’s Tax Policy.
** Terms for annual leave follow the Norwegian Annual Holidays Act
*** Terms apply according to NPA’s internal regulations

For more information about NPA, please see our website or visit us on Facebook or Twitter.

Please note: Due to the current situation of the COVID-19 pandemic, the recruitment process and/or the start-date might be delayed.

Contact person

Emil Jeremic, Head of Section DMAD


How to apply:

Please apply online. Due to personal data regulations, we are only able to process applications sent through our recruitment portal.


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