Information Management Officer (COMPASS)

NGO Jobs / UN Jobs Vacancy

Country: Switzerland
Organization: International Organization for Migration
Closing date: 23 Mar 2021

Position Title : Information Management Officer (COMPASS)

Duty Station : Geneva, Switzerland

Classification : Professional Staff, Grade P3

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 24 March 2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe;

Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


The Migrant Protection and Assistance Division (MPA) of the Department of Migration Management provides protection and assistance to migrants in need, including trafficked persons, smuggled migrants with protection needs, (rejected) asylum seekers, migrants in irregular situations, stranded migrants, unaccompanied and separated migrant children, migrants subjected to violence, exploitation or abuse, and other migrants in vulnerable situations. In the context of MPA’s information management strategy, IOM’s global information management systems are continuously improved to meet ever increasing needs for timely and accurate information, changing programming and monitoring and evaluation needs, and the need to track services and cases across locations and countries.

The COMPASS project, a flagship programme with global significance to Migrant Protection Assistance programming, and implemented with support from The Government of The Netherlands, enables IOM to contribute to the protection of people on the move, the identification and protection of victims of trafficking and migrants in vulnerable situations, and sustainable reintegration of returnees. The project is implemented in 12 countries: Afghanistan, Chad, Egypt, Ethiopia, Iraq, Lebanon, Libya, Mali, Morocco, Niger, Nigeria, and Tunisia.

Under the overall supervision of the Head of the Migration Protection and Assistance Division, direct supervision of the Senior Programme Manager (COMPASS) and working in close cooperation with the Monitoring, Evaluation and Learning Officer, the successful candidate is responsible for streamlining data collection, analysis, and reporting processes. S/he collaborates with the focal points in the respective countries, alongside supporting related global workstreams. In addition, the successful candidate will coordinate technical improvements with the ICT division. S/He will be responsible to ensure that the 12 countries participating in the project have the capacity and resources to make optimal use of IOM’s information management systems, that the systems - in particular, MiMOSA - meet the project’s data collection, case management, analysis, and reporting requirements. S/He will also monitor compliance with project and institutional standards.

Core Functions / Responsibilities:

  1. Coordinate the change management activities required to transition to MiMOSA, or adopt additional modules, based on identified needs in countries that are prioritised.

  2. Establish SharePoint site to facilitate knowledge management, consolidate project resources, define reporting processes, and facilitate collaboration.

  3. Coordinate the analysis, development, training, deployment, and support infrastructure for a new transit centre information management system.

  4. Coordinate improvements to MiMOSA using an agile approach, based on programme and end-user needs. Required improvements include new vulnerability and counter-trafficking screening forms, and a direct assistance module.

  5. Monitor country compliance with institutional and project requirements, IOM’s Data Protection Principles, Data Governance Policy, and other relevant ethical and operation guidelines. Identify and implement improvements.

  6. Maintain the project's information management standard operating procedures, guidance, and other relevant documentation. Integrate and suggest improvements to wider institutional information management guidance as appropriate.

  7. Develop project-specific country and cross-country dashboards and reports, integrating different data sources. Extract and consolidate data for the project’s research components and support its analysis.

  8. Build data management, analysis, and reporting capacity in the respective countries, and build a community of practice within the broader context of support to global workstreams.

  9. Assess and provide advice and recommendations on current project activities and future proposals to ensure coherent, standardized approaches related to data management and reporting.

  10. Ensure alignment with ongoing institutional processes by participating in IOM’s institutional data management processes, including the Data Steering Group and the Business Transformation Project, and make recommendations using the project’s research outcomes.

  11. Represent IOM in relevant conferences, workshops and meetings related to the thematic area of expertise; substantively contribute to the development of relevant guidelines, tools or other documents.

  12. Support ad-hoc data requests.

  13. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in Political Science, International Relations, Migration, or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.


• Experience with agile project management with activities in multiple countries, across units and divisions;

• Experience with change management in projects with an IT component;

• Experience designing and delivering remote and in-person trainings, and developing guidance materials;

• Experience documenting business processes and requirements;

• Strong data management skills;

• Experience working in one or more countries participating in the project is an advantage;

• Experience working with MiMOSA is an advantage;

• Experience working in the United Nations system is an advantage.


• Knowledge of Migrant Protection and Assistance programming is an advantage;

• Experience working with Power BI, SQL, and SSRS is an advantage.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database


Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators

Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 24 March 2021 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 11.03.2021 to 24.03.2021

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2021 48 Information Management Officer (COMPASS) (P3) Geneva, Switzerland

(56891896) Released

Posting: Posting NC56891897 (56891897) Released

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