Site Management Support Officer

NGO Jobs / UN Jobs Vacancy

Country: Bangladesh
Organization: International Organization for Migration
Closing date: 8 Mar 2021

Position Title : Site Management Support Officer

Duty Station : Cox's Bazar, Bangladesh

Classification : Professional Staff, Grade P2

Type of Appointment : Special short-term graded, six months with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 08 March 2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Under the overall supervision of the Site Management Programme Manager and the direct supervision of the Site Management Coordinator of IOM Cox’s Bazar, Bangladesh, the successful candidate will assist with promoting adequate and community owned delivery of services in site hosting refugees. S/he will assist the concerned programme unit with the following:

Core Functions / Responsibilities:

  1. Support the establishment and maintenance of an effective coordination system of service provision at site level.

  2. Participate in required assessments at site level aimed at collecting information on services available, population needs and composition.

  3. Maintain a camp information management system in line with site management sector guidelines including sex and age-disaggregated data. Share information with all relevant stakeholders, in a manner that upholds the principle of data protection and confidentiality.

  4. Facilitate the mobilization and participation of the camp and host populations at site level, with particular emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into the decision-making processes.

  5. Promote and facilitate accountability towards camp population through setting up information sharing and feedback mechanisms (i.e. info desk, hotline, community mapping, etc.). Ensure that the displaced are aware of the assistance and services available in the site and how to access them.

  6. Provide information and guidance with respect to the clarification of roles and responsibilities amongst stakeholders in the camp and support capacity building activities as required.

  7. Monitor and follow up on maintenance of site infrastructure and support the mobilization of site residents with a focus on sustainability and community/local government ownership.

  8. Support the implementation of small-scale mitigation work in coordination with the site development team, map safety risks and other hazards at site level and surrounding communities when feasible.

  9. Support contingency planning based on worst-case and most likely scenarios in terms of population movements.

  10. Contribute to the development of an effective referral mechanism in close collaboration with relevant stakeholders.

  11. Maintain appropriate links with national/local authorities, state institutions, civil society and other relevant stakeholders, including effective coordination and information exchange with them.

  12. Assist with the development of IOM site management standard operating procedures as well as other strategic documents.

  13. Provide technical inputs for resource mobilization efforts as well as for meeting donor reporting requirements.

  14. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in International Relations, Political Science, Business or Public Administration or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience.


• Practical experience with international organizations, in development, implementation and evaluation, and/or programme implementation and management;

• Experience in Camp Coordination and Camp Management, relocation, cash for work, Emergency Shelters (ES) and Non-Food Items (NFIs), and project management;

• Previous experience working in Bangladesh or Rohingya population.


• Knowledge of the region or previous experience working with the Rohingya is an advantage.

• Computer skills and proficient knowledge of Microsoft applications (Word, Excel, Outlook, SharePoint, PowerPoint) is essential.

• Basic mathematical competencies concerning project budgeting and financial analysis.

• Strong project development and superior report writing skills.

• Strong field team management and operational planning skills required.

• Familiarity with different project cycle steps and donor relations.

• Ability to supervise large numbers of staff.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Bangla, French, Spanish and/or any other language spoken by Rohingyas Refugees (Rakhine State) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.



Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 08 March 2021 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 23.02.2021 to 08.03.2021

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: SVN 2021 46 Site Management Support Officer (P2) Cox's Bazar, Bangladesh (56870401) Released

Posting: Posting NC56870402 (56870402) Released

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