Strategic Communications Manager

NGO Jobs / UN Jobs Vacancy

Country: United States of America
Organization: Population Services International
Closing date: 20 Feb 2021


Strategic Communications Manager External Communications

Based in Washington, DC

Reports to the Strategic Communications Senior

Manager Travel: Post-COVID-19 Protocols: 15%

Who We Are?

With over 50 years of experience, working in over 40+ countries, Population Services International (PSI) is the world's leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer powered healthcare.

There are over 5,000 “PSI'ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.

Join Us!

PSI's External Communications (EC) department positions PSI as a thought-leader and development NGO of the future. We nurture strategic relationships with donors and partners, support internal and in- country teams with external relations and raise funds for PSI. We work hard and laugh a lot together.

We are looking for a Strategic Communications Manager! Reporting to EC's Senior Manager for Strategic Communications, you will work in tandem with this position to execute PSI's content strategy and implementation, which includes earned and owned media, digital and traditional outreach, as well as media relations.


Your contribution

Manages PSI's owned external communications content by working with colleagues to execute PSI's content strategy and implementation, which includes earned and owned media, digital and traditional outreach, as well as media relations.

The Strategic Communications Manager will be an integral member of a team that relies heavily on a system of hand-offs to get our work done. This position will be filled by a highly competent communications professional with sophisticated decision-making abilities and a great attitude while working with a team that really likes each other. You will be open to constructive coaching to stretch and grow your skill set while bringing an important voice to the team that allows for others to grow through your advice and strategies.

Tasks per week may include:

  • 10% Communications strategy capture
  • 20% Project management for marketing and communications materials
  • 20% Technical content capture and production
  • 20% Blog and social media writing and editing
  • 10% Content calendar development and management
  • 10% Website management
  • 10% Social media strategy alignment
  • Conducting communications trainings (ad hoc as needed)
  • Conference support (ad hoc as needed)


  • Liaise with practice area teams and projects to create and execute strategies to achieve their fundraising and thought leadership goals and, more broadly, PSI's strategic goals.
  • Work with clients from both technical and project teams, as well as PSI's 40+ network members, to develop content that positions them to achieve their goals within their communities of practice and to target new partnerships. This could include technical content such as digital and conference presentations, briefs and microsite copy; key marketing materials such as fact sheets, sell sheets and marketing brochures; and promotional campaign media such as videos, project blog posts and other digital content.
  • Develop, manage, and execute asset creation for PSI's owned media, including blog content, magazine articles, social media, and infographics.
  • Oversee PSI's blog to deliver a continuous strategy and content for its editorial calendar.
  • Oversee PSI's website, managing the update process for content on
  • Aligns social media strategy with content production alongside the Digital Campaigns Manager.
  • Work with the creative services team to produce and edit written content for PSI clients.
  • Manage PSI's storytelling strategy, including the storytelling training and story database to be housed on Sharepoint.
  • Manage content strategy for priority conferences, such as Women Deliver and ICFP (International Conference on Family Planning) and liaise with EC (External Communications) team members on other conference needs such as ASTMH (American Society of Tropical Medicine and Hygiene), the HIV/AIDS conference, etc...
  • Travel internationally to conduct communications trainings for PSI network partners on storytelling, advocacy, message creation, annual communications planning to align with PSI's strategic objectives and international conferences.
  • Supervise one External Communications strategic communications cone team member.**Qualifications**

What are we looking for?

The candidate we hire will embody PSI's corporate values:

Collaboration: You can work independently, but thrive within a team.

Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates

Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don't let perfect get in the way of good enough.

Honesty: You aren't afraid to speak up and speak your mind.

Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.

Commitment: You're independent and a free thinker, but you're ready to buy in to the direction of the team and commit to its success.

The Basics:

  • A strong interest in public health, women and girls and poverty alleviation.
  • A bachelor's degree in communications, advocacy and policy or related field such as Journalism, English or one where demonstrated expertise in writing is required.
  • A minimum of 7 years working in communications, preferably with firm experience and NGO or non-profit in international development.
  • 1+ years of experience mentoring or managing junior staff positions preferred.
  • Must have excellent writing abilities and experience crafting messages for external audiences in English.
  • Has experience managing blogs, crafting newsletters, writing and editing social media, developing content for corporate magazines, fact sheets, and other external materials.
  • Extreme attention to detail with an ability to catch errors and grammatical mistakes.
  • Experience managing meetings and planning editorial calendars.
  • Proficiency in MS Office applications (Word, Excel, PowerPoint) and Office 365.
  • Able to juggle multiple competing deadlines without getting flustered and with a sense of humor.
  • Must be authorized to work in the United States. PSI will not consider work visa sponsorship for this position.
  • References will be required.
  • The successful candidate will be required to pass a background

What would get us excited?

  • Understanding of international global health desired.
  • Demonstrated experience with promotion and communications for global family planning and/or adolescent and youth sexual and reproductive health programs, malaria, HIV and sanitation is a plus.
  • Experience working with large, multinational and intercultural teams.
  • A do-er who can get their bearings quickly.
  • A background in storytelling for non-profit settings.
  • Ability to communicate in French, Spanish or Portuguese.

Status: Exempt

How to Apply

Applications must contain a resume and cover letter addressed to the Senior Manager, Strategic Communications. Applicants in the greater Washington, D.C. area are highly preferred. Must be willing to provide professional references upon request.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call (202)785-0072.


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