Calling for Market Scan of TUI Academy Project.

NGO Jobs / UN Jobs Vacancy

Country: Thailand
Organization: Plan International
Closing date: 10 Feb 2021

Terms of reference

Market Scan of TUI Academy Project (THA101244)

1. About Plan International

We strive to advance children’s rights and equality for girls all over the world. As an independent development and humanitarian organisation, we work alongside children, young people, our supporters and partners to tackle the root causes of the challenges facing girls and all vulnerable children. We support children’s rights from birth until they reach adulthood and enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 80 years we have been building powerful partnerships for children, and we are active in over 75 countries.

About Commissioning Office

2. Project Background (7 – 8 sentences)

With an annual turnover of more than € 740 billion and as one of the most important employers in the world, international tourism plays a more important role in the global economy than ever, accounting for 10% of global GDP. Many less developed countries that were once considered “remote”, have now opened up to international visitors. While the worldwide growth of tourism can have multiple economic and social benefits, there is also a consensus about the risk of children being (sexually) exploited in tourism. The tourism sector has acknowledged their corporate social responsibility on this human rights violation.

At the end of 2019 and early 2020, there has been an outbreak of COVID-19 starting from China and then spread out globally. Thailand declared COVID-19 outbreak a national state of emergency and issued an emergency decree effective from 24th March 2020 until the end of April 2020 (extendable until 28 February 2021 at present). Therefore, the project will be implemented under strictly prevention measurements of COVID-19 and it will take the impact of COVID-19 into consideration, in the logistics while conducting the study and in the design of the methodologies and in the content of the questionnaires used in the market scan.

This project is initiated by the travel industry, co-financed by the Netherlands Ministry of Foreign Affairs (MoFA), TUI and Plan International and jointly implemented by Plan International, TUI, DCI ECPAT and Robinson Club Khao Lak.The main focus will be on child labour and child protection, in particular preventing (sexual) exploitation of children and youth (a worst form of child labour specifically targeted by ILO convention 182), through:

  • promoting due diligence processes amongst the private sector;

  • offering sustainable, decent economic opportunities to young women and men, in TUI and non-TUI Hotels & Resorts;

  • building capacity of children and youth to become agents of change for child protection; and

  • multi-stakeholder engagement.

3. Purpose of the Market Scan (4 – 5 sentences)

A rapid assessment focused on a market scan to identify relevant and suitable stakeholders and target groups, their needs (including capacity building needs) and expectations:

3.1 Identification of stakeholders for youth employment and training (Employment Office, Provincial Skill development office), and mapping these stakeholders’ needs and expectations, and their potential roles in offering youth access to skills and opportunities for decent work in tourism[1];

3.2 Mapping the expectations and labour needs of employers in tourism, especially ROBINSON Club Khao Lak, and their potential to offer youth access to skills and offer them jobs in the tourism sector;

3.3 Explanation of trends in labour migration of youth between Phang Nga and Phuket;

3.4 Assessing the quantity, quality and relevance of educational institutions accessible to the target group;

3.5 Identification of suitable target groups (youth), and mapping their needs and expectations

3.6 Identifying key risks for young people for exposure to commercial sexual exploitation at potential employers (including working conditions and remuneration during the internships).

3.7 Market Scan Purpose & Questions

Pur**pose /** Market Scan Key Questions / Key Informants

3.7.1 Identification of stakeholders for youth employment and training (Employment Office, Provincial Skill development office), and mapping these stakeholders’ needs and expectations, and their potential roles in offering youth access to skills and opportunities for decent work in tourism

To understand:

  1. Stakeholders’ needs and expectations on skills and knowledge for entry level staff in tourism[2].

  2. Stakeholders’ existing and potential roles in enhancing skills and opportunities for youth employment in tourism.

  3. The impact of COVID-19 on the current and expected employment situation and youth employment opportunities in tourism in Phang Nga and Phuket.

  4. What are key risks of exposure to all forms of exploitation for young people at potential employers (including sexual exploitation, working conditions and remuneration during the internships).

Employment Office that related with departments / Provincial Skill development office / Community College English/

Teaching Schools / CSOs with Life Skills Training

3/7.2 Identification of the needs and expectations of youth, and their expectations roles and trends of labour migration to work in Phang Nga and Phuket

To understand:

  1. The Impact of COVID-19 on youth dropout of education and job rate and its contribution to their potential risks of exposure to CSEC.

  2. The situation on youth’s family background, causes of early dropout and their employment opportunities.

  3. Perceptions of youth towards working in hospitality business (i.e. do they want to work in hospitality business and why/why not)?

  4. The youth’s capacity building needs to increase their opportunity for a decent employment in tourism.

  5. Their motivational factors to apply for employability skills training courses. What are their constraining factors?

  6. Experience and driving factors in migration for work of children and youth in Phang Nga and Phuket.

Youth/Young People age 18 years old and above, especially girls and young women / Note: potential young people ages between 16-18 years old

3.3 Child rights, safeguarding, gender and inclusion

As part of project planning, this risk assessment focus on market scan aims to capture a child rights analysis and a gender analysis as parts of overall situational analysis. The team will work closely with child protection specialist and gender specialist of Plan International Thailand using the gender and intersectional lens to integrate child rights, gender and inclusion in key research questions. To apply Plan International’s engaging safely with children, young people and communities in all their diversity. Behaviours towards program participants in all their diversity is respectful, non-discriminatory and appropriate.

4. Users of the Baseline (4 – 5 sentences)

The baseline result will be directly benefit Plan International Thailand, Partners, CBOs, Community leaders/members and Government Staff as we can utilize the data analysis to develop and improve the project approaches/activities. Moreover, the baseline data would allow the relevant staff of the project to measure actual outcome against the indicators.

5. Methods for Data Collection and Analysis (8 - 10 sentences)

This Market Scan has applied the methodology of Mixed Methodology in the research process. The Mixed Methodology research process is a process that integrates both quantitative and qualitative research methods in order to obtain comprehensive and complete information. The quality data collection process will be conducted by using primary and secondary data collection methods with the following methods;

Desk research: Desk research is an analysis & synthesize secondary data from literature documents as well as related research to summarize the relevant situations in the past and also gap for design the research tools to collect data.**

Need Assessment Survey: The Need Assessment Survey is a quantitative method that provides access to quantitative and qualitative information. Need Assessment Survey essentially records an “opinion” and is based on the “declarative” (i.e., statements). In other words, the Need Assessment Survey reveals what was said, but there may be considerable gaps between what are need and what are done.

Focus group discussion (FGD): A focus group discussion involves gathering people from similar backgrounds or experiences together to discuss a specific topic of relevant project context. It is a form of qualitative research where questions are asked about their perception’s attitudes, beliefs, opinion or ideas. In focus group discussion participants are free to talk with other group members; unlike other research methods it encourages discussions with other participants. It generally involves group interviewing in which a small group of usually 8 to 12 people. It is led by a moderator (interviewer) in a loosely structured discussion of various topics of interest.

Key informant interview (KII): Key informant interviews are qualitative in-depth interviews with people who know what is going on in the relevant project context. The purpose of key informant interviews is to collect information from a wide range of people—including Stakeholders for youth, professionals/government staff, children and youth or Community Leaders—who have first-hand knowledge about the relevant project context. These experts, with their particular knowledge and understanding, can provide insight on the nature of problems and give recommendations for solutions.

5.1 Sample (3 – 4 sentences)

Method / Target Group / Sampling Size /

Need Assessment Survey (Questionnaire)

Youth/Young People age 18 years old and above, especially girls and young women

Overall, approximately 200-250 samples depending upon the number of questions samples. Applying stratified random sampling by size of school, population. Data should be disaggregated by sex, gender, provinces/district and target communities

External consultants should provide descriptive information of sampling methodology in proposal

Focus group discussion (FGD)

Youth/Young People age 18 years old and above, especially girls and young women

2 FGD (10-15 People per group) per Province (disaggregated by sex)

Key informant interview (KII)

Employment Office that related with departments, Provincial Skill development office

Community College

English Teaching Schools

Staff from various department of Robinson Khao Lak Resort and potential hotel and resort business in Phang Nga and Phuket

CSOs with Life Skills Training

15 Key Informant Persons

5.2 Participant selection and recruitment (4 – 5 sentences)

External consultants should apply stratified random sampling to recruit and select participants. This process should be done with close consultation with Plan International Thailand MERL Team.

6. Ethics, Safeguarding and Child Protection (6 – 7 sentences)

Plan International is committed to ensuring that the rights of those participating in data collection or analysis are respected and protected, in accordance with Ethical MERL Framework and our Safeguarding Children and Young People Policy. All applicants should include details in their proposal on how they will ensure ethics, safeguarding and child protection in the data collection process. Specifically, the consultant(s) shall explain how appropriate, safe, respect, non-discriminatory participation of all stakeholders will be ensured and how special attention will be paid to the needs of children and other vulnerable groups. The consultant(s) shall also explain how confidentiality and anonymity of participants will be guaranteed.

7. Key Deliverables

Deliverable / Format / Length / Due / Detail

- Inception Report / MS-Word / 10-15 pages / 1st week after contract signing

- Draft Market Scan Report / MS Word/PowerPoint / 25 – 50 pages / 2-month after contract signing /PowerPoint version should be presented to Plan International Thailand to get feedback before final report.

- Final Market Scan Report (including Executive Summary) / MS Word / 25 – 50 pages / 2 weeks after submission of draft baseline report / Executive summary should be provided in 2 languages both Thai & English.

- Final Data Collection Tools Data (including transcripts) / MS Word /Excel / 2-month after contract signing /

return all hard copies of data collection tools to Plan International

- Completed Consent Forms / Hard copy / End closed with final report / Other Communication Products for Dissemination / Poster version of finding in THA/ENG version / 1 page of A3 size / End closed with final report

8. Timeline

Activity / Detail / Timeline

  • Introduction meeting with the project partner / Introduction of the consultant to key project partners, ROBINSON Club Resort and ECPAT. Discuss with ROBINSON the relevance of the questionnaire the consultant will use to map the expectation and labour needs of employers. / Upon start consultant

  • Inception meeting with MERL team / Discuss and build understanding on scope of work, tools for data collection, timeline, etc. / 1 March 2021 (TBC)

  • Data Collection / Preparation for Data Collection (which including safeguarding risk assessment) / Field work to collect data information Data entry and clearing /March – April 2021

  • Data Analysis / Data Analysis / May 2021

  • Submission of the findings / Submission of the draft of the preliminary findings / 1 June 2021

  • Validation Meeting / Presentation of preliminary findings and validation of findings / 4 June 2021

  • Submission of the final report / Submission of the final report and other deliverables / 30 June 2021

9. Budget (4 – 5 sentences + table)

9.1 Detailed Budget: The external consultant team shall provide detailed estimates of the budget including field staff, travel and preparation meeting cost, equipment including hardware & software, field trip for surveys and other related activities in proposal.

9.2 Table of payment schedule

Milestone / Detail / Amount to be Paid (%) / Expected Timeframe

  • Inception Report / Submission of Inception Report / 40% of total budget / 2-week after the signing of the contract

  • Draft Data Collection and Market Scan Report / Submission of the draft of the preliminary findings / 40% of total budget / 8-week after the signing of the contract

- Final Market Scan Report (including Executive Summary) / Submission of the final report and other deliverables

20% of total budget / 10-week after the signing of the contract

10. Expected Qualifications (4 – 5 main qualifications)

The consultant should meet the following qualifications and experience:

· Available full time during the period of the consultancy

· Experience of research in the areas of legal status, gender, policy review.

· A strong research background with adequate capacity to undertake qualitative and quantitative studies. Experience in baseline study is a requirement.

· Proven data collection and analysis experience.

· Proven report writing skills and publication record.

· Demonstrated ability to write clearly and concisely in English.

· Demonstrated understanding of and commitment to children’s rights, safeguarding, gender and ethical issues in research.

11. Contact Information:

MERL Manager: Sudawadee Limpaibul (

How to apply:

Interested applicants should provide a proposal covering the following aspects:

  • Detailed response to the TOR

  • Proposed methodology

  • Ethics and child safeguarding approaches, including any identified risks and associated mitigation strategies

  • Proposed timelines

  • CVs

  • Example of previous work

  • Detailed budget, including daily fee rates, expenses, etc.

  • Police Certificates of Good Conduct – especially where there is primary data collection

Please send your application to Plan International by e-mail to Khun Supornchai Nawataweeporn at by 10 Feb' 2021.

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