Program Manager - CALEE

NGO Jobs / UN Jobs Vacancy

Country: United States of America
Organization: Holt International
Closing date: 15 Jan 2021


The Africa, Latin American, Caribbean and Eastern Europe (CALEE) program carries out child welfare, family preservation and family strengthening programs in Ethiopia, Uganda, Haiti and Colombia; as well as international adoption services in Bulgaria, Colombia and Haiti. Managed by U.S. and in-country staff, these programs are carried out in close cooperation with partner agencies that include, childcare institutions and other child service providers, foreign government agencies, funding agencies, and other stakeholders.

The aim of the program is to continuously evaluate opportunities to expand or deepen programming services in Ethiopia, Uganda, Colombia and Haiti, while seeking opportunities in other countries in the region. The CALEE program maintains high standards of quality and transparency for sustainable development and child welfare impact.


The Program Manager must possess, child-focused program development, implementation, monitoring and evaluation skills and experience in order to achieve success. He/she successfully manages regional activities related to program development, implementation, monitoring & evaluation to ensure all program objectives are met. He/she is responsible for collecting and managing data related to programs, and reporting of program activities and outcomes. She/he serves as coordinating link between assigned programs and departments within the Holt organizational structure.


  1. To ensure the programs are founded in best practices, the Program Manager is responsible for coordinating program design activities to ensure they are designed to achieve impact.

  2. Develop country needs assessments for orphaned and vulnerable children to ensure implementation of appropriate and relevant interventions for each region.

  3. Assist country offices and partners in developing evidence-based logic models supported by acceptable research.

  4. Manage the identification and development of program partnerships based on programming and country needs.


  1. Effectively manage relationships with stakeholders which include but not limited to (Holt staff, partner agencies, government bodies and other childcare institutions) to ensure delivery of quality services to children and families associated with Holt overseas programs.

  2. Ensure program deliverables are on-time, within scope, and within budget.

  3. Ensure appropriate allocation of resources for program implementation.

  4. Track program implementation progress and escalate concerns to Senior Executive, International Programs as needed.

  5. Adjust program operations based on financial analysis to ensure budgetary objectives are met.

  6. Continuously assesses country offices and partner capacity to identify and escalate any gaps affecting the success of programming.

  7. Organize relevant and appropriate trainings and other capacity building activities for country offices and partners, as needed, to ensure effective program performance.


  1. Coordinate and manage the development of monitoring and evaluation systems with country offices and partners.

  2. Oversee and coordinate data collection efforts by country offices and partners in the field.

  3. Contribute to accurate and easily accessible monitoring & evaluation systems by maintaining, assessing, and reporting on budget, database, and statistical systems regarding program activities.

  4. Coordinates the development of quarterly reports and operational plans, and other reporting documentations with country staff, as necessary and required.


  1. Provide Holt International magazine, and other publications/promotional materials, with assigned country information by assisting and supervising, when necessary, the provision of regular and timely updates, feature articles, photographs, video and other relevant information.

  2. Contribute to effective program communication by coordinating the efficient and timely flow and distribution of information between leadership of assigned country partner agencies and Holt International in Eugene.

  3. Coordinate projects involving interdepartmental collaborations, and act as the primary contact for country offices/partners working with Holt’s Marketing & Development teams regarding fundraising and donor relations.

  4. Develop and provide quarterly reports to the Senior Executive, International Programs regarding scorecard data and narrative; program impact and outcome measurements.

  5. Develop program budgets in collaboration with program staff.

  6. Contribute positively to team efforts by exhibiting cooperative and effective working relationships, such as, responding positively to challenges, assignments, inter and intra departmental requests; seeing beyond own tasks to help fulfill the organizational goals.

  7. Contribute to a positive, productive work environment by meeting attendance and punctuality guidelines and pre-arranging time off with appropriate notice; being aware of and following established company policies; treating all people with dignity and respect; exhibiting good listening and comprehension skills including giving and welcoming feedback.


  1. Provide support for adoption services in the following areas as needed:

· Provide support for Colombia Hosting Program

· Overseas and in-country adoption partnership building and management

· Involve in assessment of new adoption partnerships and countries

KNOWLEDGE AND EXPERIENCE (MINIMUM REQUIREMENTS): Licensed Master’s Degree in Social Work or related field, with 3 years of experience in international child welfare; or Master’s Degree in International Development or related field, with 3 years of experience in international child welfare; or Bachelor’s degree in social work, international development or a related field and five years of experience in international child welfare. Knowledge of international development, international child welfare, community-based development, or other directly related service field, or nonprofit organizational capacity building area, such as program planning, or organizational development, strongly preferred. Cross cultural knowledge, sensitivity and competencies. Excellent English language written and oral communication skills. Proficiency with budgeting, databases, word processing and spreadsheets. Note: Required to complete and record with HR a minimum of 30 hours of training every two years on emerging adoption practices.

INFORMATION PROCESSING: Maintains information distribution between overseas and domestic operations. Develops, analyzes and reports on systems of information relating to overseas programs, including budgets, services and other program related information.

SCOPE OF RESPONSIBILITY: Develops and monitors work and budgets to meet objectives and program challenges. Provides daily on-going monitoring and decision making relating to implementation of overseas program objectives. Provides daily supervision and is responsible for performance reviews of assigned support staff.

INTERPERSONAL COMMUNICATION: Maintains effective relationships with officials and individuals who impact vulnerable children in assigned countries. Communicates appropriately in cross-cultural environments, including communication/protocol with officials overseas. Utilizes persuasion, problem solving/empowerment and training skills with staff, volunteers and overseas colleagues. Occasionally promotes programs to general public through speaking and writing. Ability to relate effectively with Holt adoptive families and adoptees.

IMPACT OF RESULTS: Assists in the management of overseas programs in assigned countries so as to achieve country-specific objectives. Maximizes opportunities in assigned countries to serve vulnerable children through program development. Requires continual assessment, planning and supervisory attention to achieve results.


This position will be based in Eugene, Oregon and requires up to 25% travel to overseas program locations.


DESCRIBE CONTROLS: Reports to and is supervised by the Senior Executive, International Programs

How to apply:

Apply on company website. Please include a resume and cover letter.

Apply Here

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