Outreach Support Worker (Voluntary)

NGO Jobs / UN Jobs Vacancy

Country: France
Organization: Refugee Youth Service
Closing date: 4 Jan 2021

Job Title: Outreach Support Worker (Voluntary)
Location: Calais, France
Placement length: Minimum 10 weeks
Support: Accommodation and contribution to living costs
Hours: Full time
Reports to: CEO and Project Coordinator

About the Organisation

Refugee Youth Service (RYS) was founded in Calais in 2016, where it created and ran a youth centre within the old Calais camp. Since then the project has expanded operations to Athens, Greece, where a youth centre supports young people aged 16 to 21 to restart and rebuild their lives.

In northern France today, Refugee Youth Service works to provide minors with support on the ground in Calais and the surrounding areas. Efforts focus on facilitating minors access to child protection services, whilst aiding the development of supportive networks amongst the minors themselves. A program designed to help children develop individual coping strategies and self- protective mechanisms is also delivered. This service works to provide consistent support for the minors through a small team of trained personnel, taking preventative and proactive measures to best protect those who are unaccompanied, who have been displaced and who are currently not receiving their rights based on the United Nations’ Convention for the Rights of the Child (UNCRC).

Refugee Youth Service are looking for an experienced, motivated applicant who has excellent interpersonal skills.

Key Roles & Responsibilities

This role reflects the broad scope of the organisation. The applicant will be working across the administrative side of the organisation as well as in the field, working with the team to provide direct support to unaccompanied children. While the list below is not exhaustive it covers the key areas of the role:

  • Being a positive role model with a clear understanding of safeguarding and working practices when working with unaccompanied minors.

  • Designing and delivering daily activities to minors from a range of backgrounds, aged between 10 and 17.

  • Working in unison with all team members with a child centered approach.

  • Communication with the rest of the youth team to ensure information surrounding a

    minor is shared efficiently and sensitively.

  • Complying with RYS Code of Conduct, Safeguarding Policy and Data Protection Policy

    and Procedures.

Relevant Qualifications and Experience


  • Experience working with children and young people
  • Ability to engage with children/adolescents from different cultural background
  • Willing to work in a culturally diverse team and complete tasks outside of the specific job role
  • Capacity to work in a dynamic and unpredictable context
  • Excellent written and spoken English and French
  • Good understanding of equal opportunities, cultural diversity and gender issues; commitment to apply relevant policies, and an unwavering commitment to the human rights of all people, irrespective of immigration status
  • Enthusiastic about working in a culturally diverse team
  • Capacity to work on content that may cause distress and/or an emotional response.
  • Ability to work with sensitive material and content, applying the Data Protection Act 2018.
  • An enhanced DBS check.


  • A background in social work, teaching, psychology or any other relevant field

  • Experience working for or alongside NGOs

  • Ability to speak other languages: Kurdish Sorani, Farsi, Pashto and Arabic, Tigrinya,

    Amharic and Oromo

  • Specific experience working with children and young people who have been displaced and are unaccompanied

  • Good knowledge of children’s/adolescent’s rights and related matters

    Refugee Youth Service Mission Statement:**

    Through a holistic approach we support unaccompanied children and young people to re-start their lives where they are, or safely and legally reach an alternative destination that is in their better interests.

How to apply:

Interested applicants should submit a brief cover letter (max. 1 page) and a CV to ryan@refugeeyouthservice.org and jonny@refugeeyouthservice.org. Please write ‘Outreach Support Worker’ in the subject line.

Apply to Job


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