Clinical Mentoring Referent (m/f/x)

NGO Jobs / UN Jobs Vacancy

Country: Belgium
Organization: Médecins Sans Frontières
Closing date: 28 Dec 2020

*Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation. To develop this work, the MSF Academy for Healthcare is looking for a: Clinical Mentoring Referent (m/f/x)*


The MSF Academy for Healthcare is an initiative that has been created with the aim to increase the quality of healthcare provided by our staff to the patients we assist in the missions. The MSF Academy has a growing portfolio of projects addressing specific learning objectives of different categories of healthcare staff in MSF. All these projects are chosen in line with overall MSF operational and medical priorities.

A large focus is on MSF’s national staff, especially in the countries with the largest gaps in human resources for health (HRH) capacity. Presently, a lot of effort goes to nursing staff of MSF hospitals in Africa. More recently we added skills in out-patient departments as a new program. The Academy develops adapted curricula and invests a great deal in clinical mentorship in the wards. Presently the nursing training programme has projects in CAR, South Sudan and Sierra Leone and it is planned to be expanded to other countries in the coming years. We hope to install a much stronger learning culture within the MSF operations. Beyond MSF projects, the MSF Academy connects also to health authorities to work on accreditation of its learning and punctual support to governmental programs.

The MSF Academy works also on two projects to develop longer term, academic courses. The first is a Post-Graduate Diploma in Infectious diseases (PGDip ID), the other a fellowship for medical managers in the organisation. These courses are developed in collaboration with existing universities. Finally, there are also a couple of scholarship programs that send MSF staff to high quality schools in Africa, either to become certified nurses or specialist nurses in anaesthesia-reanimation. The portfolio of the MSF Academy is planned to develop further, so new projects can be added in the coming years.

The MSF Academy aims to maintain the same overall educational approach in all its projects: competency-based learning; as much as possible on-the-job training with the presence of strong tutors or clinical mentors; and seeking to achieve appropriate accreditation for all trainings, often in collaboration with partner teaching institutes.

More information on the MSF Academy and its activities can be found on


The portfolio of project of the MSF Academy is growing, and projects are increasing in scope and complexity. Also, the 2 larger diploma courses, PGDip ID and the fellowship in Medical Humanitarian Action (MHA), are reaching the stage of detailed development and later on the deployment.

For this reason, the workload of the overall team has increased, and we recognise the need to reinforce the capacity of the ‘global team’ of the MSF Academy.

Overall, the main tasks of the Global team can be divided in 4 categories:

  1. Leadership and project initiation
  2. Project management of existing projects
  3. Administrative follow up and support of existing projects or the overall structure
  4. Technical expertise, guidance and support for the different programs (nursing, learning, curriculum development, mentorship, etc.).

It was a choice to invest strongly in a technical team. Otherwise, as a relatively small team, all members agree to join in the all 3 first tasks.

The nursing programme constitutes the biggest pillar of the MSF Academy portfolio,and will continue to in the coming years. At present, we are currently active on a few fronts:

  • Creation of various learning programmes, such as the basic clinical nursing care (BCNC-40 learning units), the nursing OT and the midwifery modules, and relevant learning tools, to be recognised by all 5 OCs.
  • Adapt the BCNC module’s content into e-learning, to be uploaded onto Tembo, the MSF e-learning platform
  • Implementing BCNC learning activities in various mission countries, with teams based in the field. Today we have started the programme with nursing staff working in
    • Sierre Leone: OCB’s Kenema project
    • Central African Republic: more specifically in Carnot and Paoua for OCP, in Bossangoa and Bambari for OCA, in Kabo for OCBA and Bangassou for OCB
  • South Sudan: in Agok for OCG
  • For 2021, the programme will be expanded to other projects in both CAR and South Sudan, and we intend to start activities in project in DRC and potentially in the Sahel.

Position within the organisation

The Global team of the MSF Academy is currently composed of 3 project managers and 3 technical referents (nursing, pedagogical and clinical), and an administrative responsible. In addition, we also have the support of an e-learning developer, a graphic designer and ad hoc content developers. The MSF Academy also includes established field positions for the implementation of the projects in the missions (at present, mostly nursing, but also starting up with OPD).

The team is relatively small and aims towards an approach in which every member can contribute to the general strategy of the projects, while being available for specific tasks outside its expertise or profile to contribute to the projects.

This position will report to the MSF Academy deputy director as line manager (and as nursing project manager) and to the Nursing Sciences & Pedagogical Referents as functional managers. When on the field, the MSF Academy country representatives will take over as line manager.

Main Activities

  • Garant of the quality of the implementation of the learning strategy for the Nursing programme, in complement to and in accordance with the strategies defined by the Nursing Sciences Referent and the field teams (representative & pedagogical manager)
  • Provide technical guidance and support the field teams in the daily implementation of the activities in the field, and make sure that the theoretical and practical learnings are always coupled with bedside clinical mentoring, seeing that this is the determinant element to ensure application of learnings and improvement of the quality of care. In general, but most specifically for clinical mentoring, we need to support the teams to identify creative solution to identify the best approach – most of this will be done throughout field visits, but also from a distance
  • Participate in the training and induction of the future clinical mentors within the MSF Academy, but also potential for the OCs requesting this
  • Contribute to developing the concept of clinical mentorship within the MSF Academy but also through all operational centres, under the overall coordination of the MSF Academy Pedagogical Referent
  • Contribute to the development and adaptation of the content and learning tools for the various modules currently in the pipe


Required qualifications and experiences:

  • At minimum a bachelor’s level in nursing sciences (Level A1)
  • Proven experience of minimum 5 years practicing nursing techniques, and 2 years as a nurse supervisor, with previous MSF field experience are a must
  • Proven experience in hands-on clinical mentorship / preceptorship – min 2 years
  • Experience of working in several African countries
  • Proven proficiency in both English and French
  • A sound experience in the field of learning is a plus

Personal characteristics/interpersonal skills:

  • Excellent communication skills, eager to transmit in an intercultural environment
  • Ability to work autonomously
  • Very organised and solution-oriented
  • Empathic problem solver
  • Adherence to MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment.
  • Adherence to the MSF Behavioural Commitments.

What can be a plus

  • HQ experience in MSF
  • Other experience in training clinical mentors or supervisors.


  • Contract type: open-ended (CDI), full time
  • Location: Brussels, with potentially up to 70% in the field (with periods of min 1 month)
  • Salary Package: Salary according to MSF-OCB HQ grid - Hospital insurance (DKV) - Pension plan - 100% reimbursement for public transportation costs
  • Starting date: January 2021

How to apply:

Deadline for applications: 28/12/2020

CV + cover letter to be sent to mentioning “**Clinical Mentoring Referent**” in the title.

Please name your application documents with your LAST NAME. Only shortlisted candidates will be contacted.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

Apply to Job

Related Job Vacancies

Communications Officer, P3

Secretary - ASN Trustee Board

Office Manager- HQ

Nigeria - Head of Mission in Abuja

Project Coordinator