Senior Technical Advisor - Pharmaceutical (PMIS/PV) Management Information Systems & Pharmacovigilance

NGO Jobs / UN Jobs Vacancy

Country: Jordan
Organization: Management Sciences for Health
Closing date: 5 Dec 2020

    The Senior Technical Advisor – PMIS/PV provides technical assistance to the MOH, JFDA and other relevant entities under the MOH to build capacity and strengthen pharmaceutical management information system, processes and management systems including Pharmacovigilance.


    Technical Support 50%

    • Support MOH and JFDA to review and strengthen pharmaceutical management information system, its processes and tools, including regulatory information especially related to PV

    • Provide technical leadership for the development and implementation of appropriate strategies and guidelines for the strengthening of pharmaceutical information systems including regulatory information within JFDA and also regional and health facilities level

    • Support MOH and JFDA to review its operational processes including regulatory aspects to improve pharmacovigilance, post-marketing surveillance, and enforcement systems and tools.

    • Work with HO technical team and other MTaPS technical teams in the country to maintain the functioning of and facilitate the upgrading/updating of MTaPS-supported tools and systems including integration and interoperability with the existing national systems

    • With support from HO based technical team, strengthen the capacity of JFDA to establish effective PV center

    • Support JFDA to promote reporting of adverse events, from the use of medicines and related health products, including COVID-19 products

    • Prepare and give technical presentations on key project activities and achievements as needed.

    Coordination 20% * Work closely with the MTaPS Jordan Management Team and the Finance and Administration Manager to develop and monitor appropriate/adequate budgets to support relevant technical activities.

    • Report regularly to the Country Program Director on progress/results achieved in technical work plans and barriers encountered, and resolve any challenges faced.

    • Represent the program at various technical meetings with other cooperating agencies and participate in various working groups as required, including making technical presentations on key activities and achievements of assigned areas as needed.

    • Maintain close liaison and coordination with senior officials in the MOH, jFDA and regional offices and other key stakeholders e.g. WHO, UNICEF, USAID implementing partners, to ensure technical assistance activities are carried out with their active participation for building ownership.

    • Work closely with other MTaPS team members to ensure technical work plans are being implemented in a timely and technically sound manner, and productively leverage collaboration with key government and other stakeholders and partners.

    Capacity Building 20% * Contribute to the design, implementation and monitoring of capacity building activities related to pharmaceutical information system and PV for JFDA and MOH to be included in the MTaPS Jordan workplan.

    • As required, participate in the planning and delivery of broader capacity building programs aimed at national pharmaceutical system strengthening.

    • Carry out additional responsibilities as may be assigned from time to time.

    Monitoring and Evaluation 10% * In coordination with other team members in the country and home office, contribute to the development of country project M&E plan, and support the collection and validation of relevant data to report project indicators.

    • Contribute to the adequate documentation and dissemination of program results and lessons learned, including the development and submission of abstracts and articles to scientific journals and conferences.




Advanced Degree in pharmacy, medicine, statistics, health management, business management or public health with other relevant discipline and hands on experience in public health programs especially related to health or pharmaceutical information system, medicine management and patient safety.

Preferred: Master’s Degree in a public health related field



  • At least 7 years’ of relevant experience in areas of pharmaceuticals and or health technologies management, regulatory systems strengthening related projects, pharmacovigilance, preferably with international donors and organizations such as USAID, Global Fund, UN agencies-WHO, UNICEF and World Bank.


  • Demonstrated experience in regulatory affairs specifically regulatory information system or health information system and coordination in low- and middle-income countries desired.

  • Knowledge of international regulatory and pharmacovigilance guidelines (e.g., WHO, USFDA, ISO, etc.)

  • Demonstrated experience in developing and implementing regulatory and/or pharmacovigilance systems strengthening interventions obtained from working with national regulatory authority, national pharmacovigilance centers, or from the pharmaceutical industry preferred.

Knowledge and Skills

  • Strong knowledge and understanding of regulatory systems including health systems of low and middle-income countries preferably Jordan and other middle eastern countries

  • In-depth understanding of design, planning and functionalities of e-health related tools and also integration issues between tools desired.

  • Significant experience in providing technical assistance on management information systems and implementing information manual and electronic tools to strengthen health/pharmaceutical systems desired.

  • Strong organizational skills and ability to work in a team-oriented, culturally diverse environment.

  • Excellent interpersonal skills, sound judgment, communication skills, training experience, ability to identify and resolve policy and operational constraints.

  • Experience and ability working with senior government officials.

  • Experience with USAID and other donor agencies desirable.

  • Excellent written and verbal communication and presentation skills in English.

  • Demonstrated intermediate skills in Microsoft Office Suite applications, including Word, Excel, and PowerPoint. Familiarity with Microsoft Project a plus.

  • English fluency required including speaking, writing, and reading;


  • Functional competencies: Highly motivated, resourceful, results driven and persistent. Ability to think strategically, gather and analyze information in order to make appropriate decisions. Strong interpersonal and communication skills.

  • Core MSH competencies: adaptability, communication, problem solving, creativity and innovation, timeliness of work, quality of work and team relationships, resource utilization.

  • Sound judgment, self-motivated, strong initiative.

Physical demands :

Travel requirements:

  • Ability to travel in-country to support technical activities.

  • Willingness and ability to travel internationally, including to the US as needed.

Keyboard use, Pulling drawers, Lifting papers <10lbs., ETC.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

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