Organizational Development and Process Management Specialist: Egypt Economic Governance Activity
Organizational Development and Process Management Specialist: Egypt Economic Governance Activity USAID EGYPT ECONOMIC GOVERNANCE ACTIVITY (EGA) Project Background: The Egypt Economic Governance Activity (EGA) will work with USAID/Egypt and the Government of Egypt to support the country’s investment climate by strengthening inclusive governance and supporting the Government’s structural reform program. This engagement will support Egypt’s economic and good governance reforms by supporting the reform process, building the capacity in public administration, including rolling out training programs across the government at all levels of the civil service, and improving local service delivery, with an emphasis on innovative e-governance. Scope of Work The Public Administration Reform Objective of EGA works on supporting the Government of Egypt in realizing the plans of administrative reform. To achieve this, the objective will work on providing the needed technical support to build the capacities of civil servants, implement different strategies and plans, reform the organizational structures of selected public entities and raise the awareness about the importance of administrative reforms. The Organizational Development Specialist will perform the following tasks in his/her area of assignment 1. In the area of advice, steering and quality assurance § Provides technical advice and recommendations to the objective’s counterparts in the field of administrative reform with a special focus on organizational development and process management and optimization in line with the objective’s work plan. § Conceptualizes, designs and implements his/her designated areas of the objective’s work plan in consultation with the Public Administration Reform Lead. § Designs and implements different activities related to the establishment of new units within the government including, but not limited to: design of organizational structures, job descriptions, workflows and processes. § Provides advice, designs and provides input on process mapping and optimization. § Advises and provides input to manuals, training material and other documents. § Assesses training processes, systems and operations; provides recommendations for improvement and re-design as applicable. § Delivers training sessions on various topics related to organizational development and process management. § Provide technical assistance related to the design of organizational structures, work § Set-ups quality assurance criteria for the deliverables of service providers and ensures the quality of the deliverables through providing regular input and contribution to these deliverables § Suggests, manages and implements events with the counterparts (workshops, conferences, webinars, sessions) as part of the Specialist’s assigned areas § Develops scopes of work for local and international consultants who will be supporting the project to implement the agreed upon activities with the counterparts. The Specialist will also be responsible to monitor and follow up the contractual arrangements in coordination with the Administrative and Financial staff of EGA. § Steers and coordinates the relationship between service providers and the objective’s counterparts and ensures a proper and efficient flow of information. 2. In the area of cooperation, networking and coordination § Sustains good relations with the objective’s counterparts through establishing regular dialogues and contacts. § Participates in different internal communication constellations which aim at ensuring synergies and complementarities between different objectives of EGA. § Contributes to laying out the stakeholder map and analysis of the objective and EGA in cooperation with the team and the Public Administration Reform Lead. § Networks and communicates with relevant stakeholders active in the eco-system of the objective in agreement with the Public Administration Reform Lead. § Communicates effectively and clearly the outputs of the work with other team members and encourages sharing ideas and knowledge. § Supports the drafting the work plan and takes part in setting up the related processes internally with EGA team and with the counterparts. § Coordinates the implementation of different activities in agreement with the Public Administration Reform Lead. 3. Documentation, Reporting, Monitoring and Evaluation and Knowledge Management § Drafts different project documents such as: concept notes, briefs, reports, policy briefs, action plans, etc. and submits them to the Public Administration Reform Lead for approval. § Supports the Public Administration Lead in drafting the quarterly and annual reports of the objective. ** § Provide the necessary and accurate information and data to the colleagues responsible for M&E in EGA and provides the necessary support for M&E purposes. § Ensures the use of different knowledge management tools to share, document and transfer knowledge within EGA § Remains regularly updated about the status of Governance in Egypt with a special focus on Administrative Reform and ensures knowledge sharing with other colleagues of EGA 4. Other tasks § Performs any relevant additional tasks as requested by the Public Administration Lead and EGA Management. Qualifications and Experience 1. Qualifications and competencies § Bachelor’s degree in political science, economics, business administration, or another relevant area. § A relevant post graduate degree (MSc, MA, PhD) in the fields of: governance, development, political science and public administration or policy preferred. § Sufficient knowledge in establishing and reforming organizational structures, job description cards and workflows. § Previous experience in designing and optimizing processes (analog and/or digital). § Acquaintance with procedural, operational and implementation manuals. § Fluency in written and spoken English and Arabic § Ability to conceptualize, conduct research and articulate arguments and recommendations. § Good presentation, facilitation and moderation skills. § Ability to deliver under pressure and multi-task. § Good communication skills. § Familiarity with the public sector in Egypt and acquaintance with the landscape of civil society organizations, private sector and service providers. § Ability to scope requests, accommodate interests and integrate different ideas and feedbacks. § Positive spirit and strong sense of cooperation and good team player. § Ability to provide positive feedback to different stakeholders. § Results-oriented and problem-solving skills. 2. Professional experience § 8 to 10 years of professional experience. At least 7 years of professional experience in the fields of governance and public administration either with the government or other development partners preferred. ** § Previous experience with project management, change management and organizational development. ** § Previous experience in managing networks and stakeholders.** 3. Others § Ability to travel inside Egypt. § Flexibility to be assigned additional tasks or provide support to other colleagues.
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