Contact Tracer

NGO Jobs / UN Jobs Vacancy

Country: United States of America
Organization: ICAP
Closing date: 31 Dec 2020

Under the supervision of a Contact Tracking Supervisor, performs contact tracing for COVID-19 cases identified through the Columbia University SARS-CoV-2 testing program. The position is a part time position, with flexible and varying hours each week.

Using a culturally respectful approach that builds trust and facilitates the free sharing of information, the Contact Tracer follows all scripts, policies and procedures provided through training and complies with appropriate management of confidential information related to case interviews and contacts. Specific responsibilities include:

•Reaches out to persons diagnosed with COVID-19 and contacts through telephonecontact and in person meetings.
•Conducts assessments with cases and contacts and refers all to appropriate informationand services.
•Conducts COVID-19 case interviews and contact tracing using a trauma-informed,culturally respectful approach that builds trust and facilitates the free sharingof information.
•Protects and maintains confidentiality and privacy of case interviews and contactsthrough adherence to appropriate protocols and standard operating procedures.
•Follows approved scripts and protocols, provides cases and contacts with accurateinformation about COVID-19 prevention and control.
•Assesses cases and contacts’ service needs; provides education and riskreduction information.
•Identifies barriers to engagement efforts and appropriately escalates issues to ContactTracing Supervisor.
•Collects and records information obtained from the case interviews and contact gatheringinto the data system in accordance with established policies and procedures.
•Participates in meetings and case reviews to improve case investigation outcomes.
•Communicates and coordinates with contact tracers from New York City or New YorkState.
•Performs related work as assigned.

•A baccalaureate degree from an accredited college or university

•Ability to demonstrate a professional, positive attitude and work ethic.
•Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
•Ability and willingness to visit clients at their homes and/or in the field when necessary.
•Ability to show empathy and be nonjudgmental towards distressed individuals.
•Have a demonstrated commitment to supporting/working to advance public health.
•Experience navigating computer systems, utilizing databases for searches and ability to comply with data integrity and security policies, safeguarding all personal identifiable information.
•Ability to speak, read, and write English.
•Proficiency in languages other than English, desirable.
•Previous experience conducting community outreach highly desirable.

•Current or recent graduate of the Mailman School of Public Health


How to apply:

Interested candidates apply here

Apply to Job


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