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Jordan: Jordan Program Coordinator - Jordan

NGO/UN Job Vacancy

Organization: Terre des hommes Foundation Child Relief
Country: Jordan
Closing date: 06 Jan 2018

In the context of the implementation of Tdh Jordan’s two main projects, a Juvenile Justice intervention and a response to the Syrian crisis regional project, we are calling for applications for the role of:

Jordan Program Coordinator

Position Start Date: 1st of January 2018

Duration: 1-year limited duration contract (budget granted until Oct-2018, then dependent on funding)

Location: based in Amman, with regular travel to Tdh Jordan intervention sites

Working hours: Sunday to Thursday, 40 hours per week

No closing date is set for this position; recruitment is ongoing until the position is filled

Contractual conditions

Swiss salaried contract 4 200 CHF < > 5 000 CHF gross salary/month according to experience x 13. Annual Leave: 25 days per year. Contract includes also local accommodation and transportation, health and repatriation insurance, return flight.


Tdh opened its delegation in Jordan in 2007 and currently implements a Juvenile Justice intervention that started in 2011 in Amman, and a response to the Syrian crisis since 2012 in the host communities in the Northern Governorates and in refugee camps. The coordination center is located in Amman and another office is located in Irbid. The team is composed of 80 employees who are mainly based in the North where the large part of the activities are implemented. The delegation is dynamic, in 2018 the global budget is about 4 million (major donors: SwS, UNICEF, OCHA, ECHO).

In the context of the response to the Syrian crisis, Tdh is providing a comprehensive package of services for vulnerable Syrian and Jordanian children in order to enhance their well-being and promote their social cohesion and resilience, through Psychosocial Support activities, life skills, informal education and case management. In addition, community mobilization is strengthening Child Protection system mechanisms at community level to build a more protective environment for children. Capacity building of the local and national stakeholders is the cornerstone of the longer-term projects and a priority for Tdh Jordan. A specific focus on social cohesion and integration, child- as well as parents participation and youth empowerment are prioritized.

The general objective of the Juvenile Justice (JJ) project, implemented in CBOs and Training and Rehabilitation Centers (TRCs) is to reinforce a Jordanian child-friendly juvenile justice system through the development of an appropriate response to the needs of children at risk and detained in Amman. The project is based on a three-pronged approach: response to the psychosocial needs of the children at-risk or detained, capacity building of JJ stakeholders to improve their ability to protect those children and development of coordination mechanisms between JJ stakeholders, including informal justice system actors.**Main responsibilities**

Strategic Programme Development or Steering

  • Provide leadership in programme strategy development, implementation and steering in collaboration with the programme team and support of the regional advisors in the areas of migration and JJ with cross cutting themes of gender, early marriage and livelihoods;

  • Contribute to the general fundraising efforts of the delegation;

  • Support the country representative in facilitating high level donor visits in the projects ensuring they are planned in a way which maximises benefits and impact;

  • Ensure that Tdh Jordan programme and projects are implemented with the highest possible quality, by integrating relevant external best practices, and the Tdh Theory of Change and project models, under the technical guidance of the regional advisors;

  • Plan and conduct quarterly and annual Programme Review Meetings to assess progress, adjust plans and draw/disseminate lessons learned;

  • Provide technical support and guidance to comply with international standards, but also to meet donor requirements.

  • Oversee the proper monitoring of the programme impact, assessment of the value of each activity in terms of its contribution to expected outcomes. Discuss and validate with Project Managers their proposed changes/adjustments in activities if needed;

  • Ensure the harmonization of programmatic approaches and processes and engage on that activity with other delegations to ensure harmonization of practices.

  • Playing a key role in internal and external coordination: actively participating in meetings, ensuring the flow of operational information, contributing to research in the field, as well as representing Tdh on local and national levels to donors, partners, NGOs, IOs, authorities.

Staff Management and Capacity Building

  • Provide line management to Project Managers ensuring they are all supported with guidance to look after their projects and teams;

  • Lead hiring and orientation of new programme staff in coordination with HR, including finalizing the JDs, recruiting, participating in interviews;

  • Build the technical and managerial capacity of the field staff in planning and implementing programmes effectively and efficiently;

  • Ensure daily support as well as systematic training organiastion to develop and strengthen the programmatic technical skills of Tdh staff and partners;

  • Encourage effective team work, especially on issues related to cross-sectoral collaboration;

  • Ensure the coaching of collaborators from recruitment to the final collaboration reports. Use the good practices to align personal leadership style with Tdh values. Evaluate staff under direct responsibility on a regular basis, and pass on the evaluations and recommendations to the Country Representative of delegation;

  • Promote and encourage a culture of compliance and ethics. Maintain a clear understanding of Tdh and donor compliance and standards. Lead by example, communicate these values to staff and to partners, and require others to adhere to these values.

Project Coordination

  • Encourage and facilitate effective and smooth team work, especially on issues related to cross-sector, cross-country and cross-organization collaboration;

  • Lead the Operational Committee directly coordinating the Tdh Program Coordinator (LEB) and the Tdh Program Coordinator (JOR), the Tdh Q&A Coordinator (JOR), the Tdh Admin&Finance Coordinators (LEB & JOR), the Tdh Regional Communication Coordinator (JOR) as well as the local partner Project Coordinator (LEB);

  • Plan, organize and lead a monthly coordination meeting with the Operational Committee;

  • Be part of the Steering Committee and participate actively in a quarterly strategic coordination meeting;

  • Explain and promote a culture of compliance and ethics throughout the project team. For this purpose, maintain a clear understanding of Tdh’ and especially donor compliance and ethics standards. Communicate and explain them to project staff and to partners and requires them to apply and to respect those standards.

  • Ensure the correct flow of operational information related to the Migration Regional Project to the others departments in both delegations;

  • Under the supervision of the Country Representative (CR) involved, represent the organization locally to donor (AFD), partners and local authorities, and report interview findings to the CR.

Projects Cycle Management (PCM)

  • Actively participate in the proposal development and grant writing processes of the delegation, through facilitating the proposal writing process, directly providing or supporting the project managers in contributing to the proposal development;
  • Take the lead the kick off meetings, conduct organization and coordination actively;
  • Oversee the planning and implementation of projects through management and supervision of associated resources in the programs department;
  • In collaboration with Project Managers and in coordination with the Q&A Coordinator, ensure the set-up of a M&E system (M&E plan, M&E tools, analysis) in line with each project.;
  • In collaboration with the Project Managers and in coordination with the Admin.&Finance Coordinator, ensure the correct financial management of all projects or activities, and the funds available for them. Participate to the monthly tracking of budgets;
  • In collaboration with Project Managers and in coordination with the Regional Communication Coordinator, contribute to the correct isibility of the projects and Tdh Foundation. Produce, jointly, awareness/advocacy documents;
  • Contribute to draft articles or required internal reports on the programmes’ activities for HQ ;
  • Contribute to the reporting to the project success reporting, as measured by expected outcomes and indicators;
  • Oversee the preparation of narrative, statistical and financial reports for donors as required, in a timely manner, as well as concept note and proposal for developing the portfolio;
  • Lead final project or phase closures: organize, coordinate and conduct the related workshops.


  • Education: advanced university degree (Masters level or above) in humanitarian action or related area

  • Language: excellent oral and written skills in English, Arabic is an asset.

  • NGO project management: strong technical knowledge and field experience in the relevant programs (Child Protection in a longer-term approach / LRRD / protracted crisis / resilience / juvenile justice)Relevant experience in project design and development, with a focus on strong M&E skills:

  • Development of operational strategies and partnerships

  • Experience & network with major institutional donors (AFD; UNICEF; SwS; DDC);

  • Field assessments; exploratory missions; baseline and endline survey;

  • Strong knowledge and expertise in M&E.

Excellent competencies in human resources management and good managerial skills (local and expat teams).

  • Team leadership capacity;

  • Organisational skills;

  • Strong motivation for team work;

  • Ability to motivate and develop skills of others, coaching.

Other personal abilities

  • Analytical and problem solving skills

  • Organization skills including time management, ability to meet deadlines, multi-tasking, prioritization of tasks, and working under pressure

  • Communication of professional needs in a clear, concise and responsible manner;

  • Cross cultural awareness and sensitivity, tolerance and promotion of diversity;

  • Flexibility and strong adaptation skills.

Child Safeguarding Policy

  • Raising awareness within the Foundation on violence against children.

  • Providing guidance to employees and others and defining expectations when it comes to preventing, raising, denouncing and responding to issues of child abuse.

  • Reducing the risk of child abuse by selectively recruiting employees and others.

  • Reducing the risk of child abuse by developing a culture of open and informed leadership within the organization and in our work with children.

We offer an exciting and varied work, useful and meaningful, in a team that wants to make a difference for vulnerable children.

Are you interested? Do you want to face this challenge?


Please apply on our website:

We will only consider complete online applications corresponding to the required profile.

Your application must include a complete CV and a covering letter. If you are not shortlisted, your file will be destroyed by us, according to the rules on data protection.

If you face difficulties in applying online, please contact our HR department:

Terre des hommes provides equal working conditions for men and women. Furthermore, for candidates with equivalent qualifications and for positions with responsibilities, applications from women are strongly encouraged.

The recruitment and selection procedures of Terre des hommes reflect our commitment for child security and protection.

How to apply:

We will only consider complete online applications corresponding to the required profile.