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Jordan: Senior MEAL Officer

NGO/UN Job Vacancy

Organization: HelpAge International
Country: Jordan
Closing date: 18 Nov 2017

Senior MEAL Officer

  • Senior MEAL(Monitoring, Evaluation, Accountability and Learning) Officer, Jordan
  • Based in Amman, Jordan
  • Scope for flexible working hours
  • Opportunity to work for a leading organisation working with and for older people globally

If you're looking to progress your career in a great working environment, please read on.

Our employees have a wide range of benefits including 30 days holiday (plus bank holidays), life insurance, enhanced maternity and adoption pay, and generous employer pension contribution. We also actively support our staff with a variety of flexible working arrangements to help balance work and home life.

The organisation
HelpAge International's vision is a world where older people fulfil their potential to lead active, dignified, healthy and secure lives. We are the secretariat of the HelpAge global network, bringing together more than 114 affiliates and 200 partners working with older people in over 50 countries.

Key responsibilities

To be responsible for all aspects of the accountability and M&E function within the Regional Office and Jordan Country Programme

The Senior MEAL Officer should ensure the proper implementation of the following key tasks:

· Develop, implement, and continuously assess monitoring frameworks for this project and all HelpAge partnerships

· Develop the overall framework for project M&E tools and systems in collaboration with donor and senior project staff, ensuring they meet reporting, baseline, and evaluation survey requirements

· Develop and monitor project management plan to systematically document performance

· Facilitate design of “SMART” objectives, logic models, monitoring frameworks, and evaluation plans during annual work-planning process

· Ensure the alignment of M&E activities with program goals

· Work with program staff to ensure M&E tools and processes are understood and used

· Participation in report drafting on the project implementation

· Manage the establishment and oversee a Complaints Response Mechanism (CRM) in the Field Offices, which ensures all HAI beneficiaries can provide confidential complaints and feedback about HAI and its partners

· Monitor the process, supporting the adaption and improvement of the CRM system

· Ensure data protection and confidentiality at all stages of the process

· Support the HAI team in the implementation of HAP (Humanitarian Accountability Partnership) standards, HAIs Protection Policy Protection Policy and Code of Conduct.

Essential skills, knowledge and experience

The ideal candidate will have:


  • Experience in program design and M&E plan development
  • Strong interpersonal skills and managerial capacity
  • Good level of proficiency in Windows Excel and quantitative analysis
  • Experience of development and implementation of needs assessment, research and data collection activities, including data analysis.
  • Fluent English language skills
  • Minimum of 3 years professional experience preferably in humanitarian crises
  • Ability to work under presser and without supervision
  • Extensive experience working positively in teams
  • Ability to design M&E tools, surveys, surveillance systems, and evaluations
  • Arabic Language proficiency

Closing date: 18th of November 2017

Start date: As soon as possible

This post is open for Nationals Only

HelpAge International is an equal opportunities employer.

HelpAge International encourages older people and people with disabilities from those who possess the minimum requirements of the post to apply.

HelpAge International is committed to providing our staff with continuous professional development, flexible working and opportunities to thrive within an inclusive and diverse environment. As part of our commitment to promoting gender diversity, we are a member of the Business in the Community gender campaign

How to apply: