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Lebanon: Associate Information Management Officer - UNOPS - BEY013 - P2 - Beirut, Lebanon

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Organization: UN High Commissioner for Refugees
Country: Lebanon
Closing date: 30 Sep 2018

Seven years into the Syria crisis, Lebanon remains the country hosting the largest number of refugees per capita, with over one million Syrian refugees, and around 20,000 refugees of Iraqi, Sudanese, Ethiopian and other origins, in addition to the Palestine refugees under UNRWA’s mandate. There are no formal camps for Syrian refugees in the country, and refugees are living in hundreds of communities and locations across the country.

The refugee response is led by the Government and local actors, supported by the international community. As the designated lead agency in the refugee response, UNHCR has established a sector-based structure in Beirut and in the field. The structure brings together over 100 UN agencies, national and international NGO partners in identifying and agreeing on the strategic priorities to address the needs of Syrian refugees and other affected populations. The Lebanon national response falls under the Regional Refugee and Resilience Plan (3RP), whereby UNHCR guides the refugee response and UNDP facilitates the resilience and stabilization component.

The UNHCR operational response in Lebanon is one of the largest for the organization. Media attention and the frequency of influential high-profile visitors is high. Aside from the country office in the capital city of Beirut, UNHCR has offices in Mt Lebanon, Qobayat, Tripoli, Tyre and Zahle.

The Associate Information Management Officer (Coordination and Reporting) is responsible for assisting in the production and dissemination of information on the population of concern and interagency operations, including but not limited to Protection, Shelter and Programme information. The incumbent is a member of the lM team and will report to the lM manager. S/he may supervise data collectors or data entry personnel.

The incumbent operationalizes data standards developed at the central level in field operations, train field staff, compile data and analyze information from all populations of concern. The position will interact with all operational partners of UNHCR in the area of responsibility (AOR). S/he will coordinate assessment, planning, reporting, and data collection information management activities and act as focal point for such activities in interagency fora.

Accountability (key results that will be achieved)

  • The Office is able to implement its information Management strategy which guides all lM activities in the country.
  • The Office delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely delivery of information
  • Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHGR and its partners.
  • Assessments, planning, monitoring, and reporting activities are coordinated and harmonized within UNHGR and partner organizations operating in Lebanon- Resulting products, analysis and datasets are disseminated widely in the humanitarian community.
  • information dissemination products (i.e. Data pPortal, dDatabox, ilnformation hHub) are maintained operational and advertised in the humanitarian community.

Responsibility (process and functions undertaken to achieve results)

  • Assist in the implementation and operationalization of the country/operation-specific Information Management strategy.
  • Liaise with sector leads and UNHCR sector experts to identify information needs and develop appropriate information products according to the defined standards, appropriately prioritizing these requests.
  • Assessments: Provide technical expertise and methodology assistance to joint and coordinated assessments, particularly the annual Vulnerability Assessment of Syrian Refugees (VASyR)
  • Coord¡nate the roll-out of the Rapid Needs Assessment structure in field offices and at national evel. Maintain Rapid Needs Assessments tools updated. Act as emergency Rapid Needs Assessment coordinator if needed.
  • Assessment Registry: Maintain the Assessment Registry updated and regularly liaise with partners to ensure registration of assessments.
  • Provide information Management services to support planning activities of the Lebanon Crisis Response Plan to the lnter-Agency Coordination, sectors in the operation, and field offices. Such support includes a technical advisory role on log frame design, the establishment of SMART indicators, SOPs, technical tools, and database design, and other ad hoc support.
  • Provide information Management services to support monitoring activities for the Lebanon Crisis
  • Response Plan to the Inter-Agency Coordination, sectors and field offices. Such support includes the production of SOPs, advice in the design of databases, specific support to the UNHCR lead sectors, provision of regular training to partners on the use of Activity info and other tools, production of reports and analysis of the sector's data.
  • Participate and coordinate (if requested) the Information Management Working Group or ad hoc sessions/ subgroups. Share UNHCR data with partner agencies and ensure that the information Sharing Portal is up to date, including supervising and advising users.
  • Any other related tasks as required.

Authority (decisions made in executing responsibilities and to achieve results)

  • Assist in the recruitment and training of data collectors and data entry personnel, if requested.
  • Represents UNHCR in interagency fora, when requested.
  • Supervise lnformation Management Assistants if requested.

Monitoring and Progress Controls

Monitoring and Progress Controls

  • Support to UNHCR led sector.
  • Number of specific reports/assessments developed or supported
  • Provided gap analysis and targets on the basis of sound assessments and known data (yes/no)
  • Development of the yearly reporting database and monthly monitoring tool (yes/No)
  • Number of Training provided to sector partners (Target 16 sessions)
  • Number of Presentations at sector working group meetings (Target: present at all sector working group meetings)
  • Regular production of new information products
  • NUmber of new information products developed ( target 12 )
  • Number of lnter-agency mail campaigns sent ( target 6)
  • Number of relevant lnter-agency products uploaded to the information sharing portal (target 24)

Qualifications and Experience

Qualifications and Experience

a. Education

  • University degree in information technology, statistics, social sciences, international relations or any related area.

b. Work Experience

  • At least 2 years of relevant work experience.
  • Experience in the context of partnership building and consensual decision-making.

c. Key Competencies

  • Knowledge of the UN system and the humanitarian community.
  • Proven skills to guide processes and ensure results.
  • Advanced Excel skills (e.9. pivot tables, functions, etc.).
  • Ability to formulate lM-related technical requirements and Operating Procedures.
  • Experience with handling confidential data and demonstrated an understanding of different data collection methodologies.
  • Excellent knowledge of English and working knowledge of another UN language.
  • Knowledge of protection-related guidelines, standards and indicators.
  • Experience with interagency humanitarian planning processed
  • Experience in production of reports, SOPs and visual documents
  • Excellent knowledge of Adobe suite, in particular, illustrator and Indesign
  • Knowledge of SPSS is a plus
  • Knowledge of HTML and CSS is a plus
  • Knowledge of SQL is a plus
  • Knowledge of ArcGlS is a plus
  • Empowering and Building Trust
  • Managing Performance
  • Judgment and Decision Making
  • Strategic Planning and Vision
  • Analytical Thinking
  • Innovation and Creativity
  • Technological Awareness
  • Planning and Organizing
  • Stakeholder Management

How to apply:

Interested qualified external persons meeting the requirements of the attached Job Description can apply online through the following website: https://lb.unhcrjobs.org/ no later than COB 3009/2018.

Please note that only applications received through the above website will be accepted and no applications will be accepted through email.

Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). UNHCR strongly encourage qualified female applicants for this position, applications form individuals with special needs are encouraged. Shortlisted candidates may be required to sit for the written test and/or oral interview.

UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.