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Denmark: Consultancy: Communication Consultant, 11.5 mths, UNICEF Supply Division, MSFIC

NGO/UN Job Vacancy

Organization: UN Children's Fund
Country: Denmark
Closing date: 14 Dec 2017

Consultancy Title: Communication Consultant

Location: UNICEF Supply Division, Copenhagen, Denmark.

Duration: 11.5 months, full-time

Start Date: January 2018

Reporting to: Innovation Specialist (Strategy & Partnerships), UNICEF Supply Division, Copenhagen, MSFIC (Markets, Supplier Financing and Innovations Centre).

Background:In 2016, UNICEF procured $3.519 billion in supplies and services for children in 147 countries and areas. Partnerships, competition, and strategic procurement delivered price reductions for vaccines and other supplies that saved $588.2 million for governments and donors. Much of UNICEF Supply Division’s (SD) work focuses on working with suppliers and a range of partners to ensure the availability of life-saving products. SD’s work in product innovation and markets effort enables the development of new products or the improvement of existing ones and interventions to decrease prices and ensure availability hereby ensuring value for money and the availability of fit for purpose and value for money products that can benefit children around the world.

The unit requires a consultant with a proven flair for communicating complex messages and an excellent understanding of product innovation and markets, to structure and realize the communication activities for SD Innovation and the Products and Markets Strategy. An enhanced understanding of innovation processes, market interventions and innovative technologies is preferred as well as an understanding of global health issues. In addition, understanding of UNICEF’s unique context is of significant advantage.

The consultant will manage and structure the communication activities of the Markets, Supplier Financing and Innovation Centre (MSFIC) to internal and external audiences. All work will be done in close collaboration with SD’s Strategy, Change and Communication Centre, different UNICEF divisions and offices as well as externals.

Purpose: The purpose of this full-time consultancy is to structure and manage the communication activities of the Products and Markets Strategy owned by the Markets, Supplier Financing and Innovation Centre with specific focus on Product Innovation.

Main Duties/ Responsibilities:Under the supervision of the Innovation Specialist (Strategy & Partnerships), the Communication Consultant’s duties and responsibilities will be to plan and manage communication projects and activities, including a substantial amount of writing, editing and lay-out work to share strategy, knowledge, lessons learned and best practices associated with SD’s work accelerating product innovation to both internal and external audiences. The consultant will work as part of a team in order to complete communication activities.

Key Deliverables:

1)Communication Strategya)Create a communication strategy for communicating the Products and Markets effort and strategy.b)Structure and carry out 2018 communication activities.c)Research and recommend key strategic events to attend.2)Web communicationsa)Internal web communicationi.Create and share content on Supply Intranet.ii.Create and share monthly content on ICON intranet in collaboration with Division of Communication. iii.Create quarterly reports on internal web usage.b)External web communicationi.Transition of web content from Red-dot to the new web-platform Drupal.ii.Create harmonized web content for each product innovation project.iii.Created harmonized one-pagers for each product innovation project.iv.Create monthly blog posts and news for the website.v.Create quarterly reports on external web an online representation of Pipeline of projects.3)Non-web based communicationa)Create a high quality standard presentation to communicate Products and Markets strategy, project and achievements for individual events.i)Create updates of the standard presentationb)In collaboration with SD’s Strategy, Change and Communication Centre create communication pieces and articles to IU achievements and Products and Markets strategy.c)Create data visualizations of complex data which can be easily interpreted by external audiences4)Reportinga)Create bi-annual report on SD’s IU activities to UNICEF’s senior management (OED).b)Create bi-annual report on SD’s IU activities to SD’s senior management (AGM).5)Donor Relationsa)Structure and manage communications to donors.b)Prepare communication materials for donors of IU’s initiatives.

Profiles:The successful candidate shall have:•Minimum 5 years professional and relevant work experience in communication•Master Degree in Project Management/Innovation/Communication/Marketing or another relevant discipline•Proven high-level ability to communicate both through words and graphics•Experience of content management systems, ideally Drupal•Experience in data visualization•Working knowledge of UNICEF and the UN is preferable•Knowledge of product innovation and innovation ecosystems is preferable

Competencies:The successful candidate is expected to demonstrate the following competencies that are considered to be necessary to this consultancy:

Core Competencies•Excellent communicator of verbal and written concepts to a variety of global audiences.•Ability to quickly understand instructions, to proactively seek clarification when needed. •Ability to work well in a team environment.

Functional Competencies•Able to work independently and problem solving oriented.•Able to work in a multi-cultural environment and establish harmonious and effective working relationships.•Demonstrated communication and relationship building skills. •Proven capacity to work with and lead collaborative teams across different locations and with different technical skills.

Technical Knowledge •High level of experience in Adobe desktop publishing software (Photoshop, Illustrator etc.) •High level of experience web CMS systems (Drupal, WordPress, Red dot etc.)•Knowledge of standard MS Office applications (MS Access, Word, Excel, PowerPoint).

Languages:Fluency in written and spoken English is essential and in another UN language is an advantage.


Diversity and Inclusion Treats all people with dignity and respect; shows respect and sensitivity towards gender, cultural and religious differences; challenges prejudice, biases and intolerance in the workplace; encourages diversity wherever possible.

IntegrityMaintains high ethical standards; takes clear ethical stands; keeps promises; immediately addresses untrustworthy or dishonest behaviour; resists pressure in decision-making from internal and external sources; does not abuse power or authority.

CommitmentDemonstrates commitment to UNICEF’s mission and to the wider UN system; demonstrates the values of UNICEF in daily activities and behaviours; seeks out new challenges, assignments and responsibilities; promotes UNICEF’s cause.

ApplicationQualified candidates are requested to submit:

1.Cover letter/application.2.Financial quote for consultancy at a monthly rate in US Dollars3.CV4.Examples of previous, relevant work5.References

Please be informed that all applications to UNICEF are handled via UNICEF’s online recruiting system. You can apply to the above consultancy by creating your profile and application at our website: Requisition no:509433. Applications must be submitted through the UNICEF electronic application system by 14 Dec 2017, 23.55 CET.

Applications submitted without a monthly rate will not be considered.

Evaluation Criteria

General Conditions of Contracts for the Services of Consultants / Individual Contractors

1. Legal Status

The individual engaged by UNICEF under this contract as a consultant or individual contractor (the “Contractor”) is engaged in a personal capacity and not as representative of a Government or of any other entity external to the United Nations. The Contractor is neither a "staff member" under the Staff Regulations of the United Nations and UNICEF policies and procedures nor an "official" for the purpose of the Convention on the Privileges and Immunities of the United Nations, 1946 (“the Convention”). The Contractor may, however, be afforded the status of "Expert on Mission" in the sense of Section 22 of Article VI of the Convention and if the Contractor is required by UNICEF to travel in order to fulfill the requirements of this contract, the Contractor may be issued a United Nations Certificate in accordance with Section 26 of Article VII of the Convention.

2. Obligations

The Contractor shall complete the assignment set out in the Terms of Reference for this contract with due diligence, efficiency and economy, in accordance with generally accepted professional techniques and practices.

The Contractor must respect the impartiality and independence of UNICEF and the United Nations and in connection with this contract shall neither seek nor accept instructions from anyone other than UNICEF. During the term of this contract the Contractor must refrain from any conduct that would adversely reflect on UNICEF or the United Nations and must not engage in any activity that is incompatible with the administrative instructions and policies and procedures of UNICEF. The Contractor must exercise the utmost discretion in all matters relating to this contract.

In particular, but without limiting the foregoing, the Contractor (a) will conduct him- or herself in a manner consistent with the Standards of Conduct in the International Civil Service; and (b) will comply with the administrative instructions and policies and procedures of UNICEF relating to fraud and corruption; information disclosure; use of electronic communication assets; discrimination, harassment, sexual harassment and abuse of authority; and the requirements set forth in the Secretary General's Bulletin on Special Measures for Protection from Sexual Exploitation and Sexual Abuse.

Unless otherwise authorized by the appropriate official in the office concerned, the Contractor must not communicate at any time to the media or to any institution, person, Government or other entity external to UNICEF any information that has not been made public and which has become known to the Contractor by reason of his or her association with UNICEF or the United Nations. The Contractor may not use such information without the written authorization of UNICEF, and shall under no circumstances use such information for his or her private advantage or that of others. These obligations do not lapse upon termination of this contact.

3. Title rights

UNICEF shall be entitled to all property rights, including but not limited to patents, copyrights and trademarks, with regard to material created by the Contractor which bears a direct relation to, or is made in order to perform, this contract. At the request of UNICEF, the Contractor shall assist in securing such property rights and transferring them to UNICEF in compliance with the requirements of the law governing such rights.

4. Travel

If UNICEF determines that the Contractor needs to travel in order to perform his or her obligations under this contract, that travel shall be specified in the contract and the Contractor’s travel costs shall be set out in the contract. In cases where travel costs have not been set in the contract, travel may either be organized by UNICEF or reimbursed upon submission of receipts within ten (10) days of completion of a specific travel on the following basis: (a)UNICEF will pay for travel in economy class via the most direct and economical route, provided however that in exceptional circumstances, such as for medical reasons, travel in business class may be approved by UNICEF on a case-by-case basis. (b)UNICEF will pay for out-of-pocket expenses associated with such travel, up to an amount equivalent to the daily subsistence allowance that would be paid to staff members undertaking similar travel for official purposes.

5. Statement of good health

Before commencing work, the Contractor must deliver to UNICEF a certified self-statement of good health and take full responsibility for the accuracy of that statement. In addition, the Contractor must include in this statement of good health (a) confirmation that he or she has been informed regarding inoculations required for him or her to receive, at his or her own cost and from his or her own medical practitioner or other party, for travel to the country or countries to which travel is authorized; and (b) a statement he or she is covered by medical/health insurance and that, if required to travel beyond commuting distance from his or her usual place or residence to UNICEF (other than to duty station(s) with hardship ratings “H” and “A”, a list of which has been provided to the Contractor) the Contractor’s medical/health insurance covers medical evacuations. The Contractor will be responsible for assuming all costs that may be incurred in relation to the statement of good health.

6. Insurance

The Contractor is fully responsible for arranging, at his or her own expense, such life, health and other forms of insurance covering the term of this contract as he or she considers appropriate taking into account, among other things, the requirements of paragraph 5 above. The Contractor is not eligible to participate in the life or health insurance schemes available to UNICEF and United Nations staff members. The responsibility of UNICEF and the United Nations is limited solely to the payment of compensation under the conditions described in paragraph 7 below.

7. Service incurred death, injury or illness

If the Contractor is travelling with UNICEF’s prior approval and at UNICEF's expense in order to perform his or her obligations under this contract, or is performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval, the Contractor (or his or her dependents as appropriate), shall be entitled to compensation from UNICEF in the event of death, injury or illness attributable to the fact that the Contractor was travelling with UNICEF’s prior approval and at UNICEF's expenses in order to perform his or her obligations under this contract, or was performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval. Such compensation will be paid through a third party insurance provider retained by UNICEF and shall be capped at the amounts set out in the Administrative Instruction on Consultants and Individual Contractors. Under no circumstances will UNICEF be liable for any other or greater payments to the Contractor (or his or her dependents as appropriate).

8. Arbitration

(a)Any dispute arising out of or, in connection with, this contract shall be resolved through amicable negotiation between the parties.

(b)If the parties are not able to reach agreement after attempting amicable negotiation for a period of thirty (30) days after one party has notified the other of such a dispute, either party may submit the matter to arbitration in accordance with the UNCITRAL procedures within fifteen (15) days thereafter. If neither party submits the matter for arbitration within the specified time the dispute will be deemed resolved to the full satisfaction of both parties. Such arbitration shall take place in New York before a single arbitrator agreed to by both parties; provided however that should the parties be unable to agree on a single arbitrator within thirty days of the request for arbitration, the arbitrator shall be designated by the United Nations Legal Counsel. The decision rendered in the arbitration shall constitute final adjudication of the dispute.

9. Penalties for Underperformance

Payment of fees to the Contractor under this contract, including each installment or periodic payment (if any), is subject to the Contractor’s full and complete performance of his or her obligations under this contract with regard to such payment to UNICEF’s satisfaction, and UNICEF’s certification to that effect.

10. Termination of Contract

This contract may be terminated by either party before its specified termination date by giving notice in writing to the other party. The period of notice shall be five (5) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a total period of less than two (2) months and ten (10) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a longer period; provided however that in the event of termination on the grounds of impropriety or other misconduct by the Contractor (including but not limited to breach by the Contractor of relevant UNICEF policies, procedures, and administrative instructions), UNICEF shall be entitled to terminate the contract without notice. If this contract is terminated in accordance with this paragraph, the Contractor shall be paid on a pro rata basis determined by UNICEF for the actual amount of work performed to UNICEF’s satisfaction at the time of termination. UNICEF will also pay any outstanding reimbursement claims related to travel by the Contractor. Any additional costs incurred by UNICEF resulting from the termination of the contract by either party may be withheld from any amount otherwise due to the Contractor under this paragraph.

11. Taxation

UNICEF and the United Nations accept no liability for any taxes, duty or other contribution payable by the consultant and individual contractor on payments made under this contract. Neither UNICEF nor the United Nations will issue a statement of earnings to the consultant and individual contractor.


To view our competency framework, please click here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link