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Central African Republic: Humanitarian Mediation Coordinator - Central African Republic

NGO/UN Job Vacancy

Organization: Norwegian Refugee Council
Country: Central African Republic
Closing date: 20 Dec 2017

NRC is looking for a Humanitarian Mediation Coordinator for our operation in Central African Republic (CAR). The Humanitarian Mediation Coordinator is responsible for implementing the delegated Humanitarian Mediation and Protection project portfolio in CAR.

NRC initiated country operations in CAR in 2014, in order to respond to the critical and increasing needs in the country. The programme portfolio includes all five core competencies of NRC. ICLA (Information, Counselling and Legal Assistance), Food Security, WASH, Shelter and Education, as well as Protection and Community Based Planning programmes.

NRC is currently operating in four field offices; Carnot and Berberati in the South West, Sibut and Dekoa in the Centre West, Ndele in the north as well as the capital office in Bangui. NRC intends to open a sub-office in Kaga Bandoro in the Centre north.

The Humanitarian Mediation Coordinator reports to the Head of Programme

Job description

  • Collaborate closely with Humanitarian Access and Community Protection Manager on all aspects of the project implementation
  • Line management of humanitarian mediation project field staff
  • Contribute to humanitarian access and protection strategy development, project proposals and provide input on needs and gaps
  • Manage and implement delegated portfolio of humanitarian access and protection projects (activities, budget and project documentation) as delegated from the Humanitarian Access and Community Protection Manager in line with proposals, strategies and donor requirements, and ensure high technical quality
  • Provide regular progress reports to Humanitarian Access and Community Protection Manager and HoP
  • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
  • Ensure capacity building of project staff and transfer key skills
  • Facilitate mediations and dialogue when needed and relevant
  • Contribute to provide area-based conflict sensitive and protection analysis and monitoring
  • Contribute to training, mentoring and coaching of humanitarian mediation team


  • Experience from working in a mediation project implementation position in a humanitarian/recovery context
  • Experience from working in complex and volatile contexts
  • Proven technical skills, expertise in mediation
  • Proven field experience in mediation preferably in conflict context
  • Technical expertise and field experience in conflict sensitive- and protection analysis and monitoring
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Knowledge of the local culture is an asset
  • Fluency in French, both written and verbal
  • Fluency in English is a strong asset
  • Knowledge of the context in Central African Republic
  • Valid driver’s license

Personal qualities

  • Strong interpersonal skills, including capacities to negotiate with non-government stakeholders
  • Analysing
  • Handling insecure environments
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results
  • A good sense of humour is an asset
  • All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable

We offer

  • Commencement: January 2018
  • Duration: 12 months
  • Salary/benefits: According to NRC’s general directions and free housing of moderate standard.
  • Grade: The Humanitarian Mediation Coordinator is placed in grade 7 in NRC's grade structure.
  • Duty station: Bangui, with frequent travels. Bangui is a non-family posting. Travel outside Bangui is dependent on changing security conditions, especially for certain roads in the area. Recreational and social facilities are limited, and accommodation is modest. International staff members are required to live in joint accommodation.
  • Approved health certficate will be requested before contract start.
  • Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the "Company name" field for both company and location

Related documentsNRC grade structure

JD Humanitarian Mediation Coordinator

How to apply:

Humanitarian Mediation Coordinator - Central African Republic