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Egypt: Monitoring, Evaluation, Learning & Accountability (MEAL) Assistant

NGO/UN Job Vacancy

Organization: Catholic Relief Services
Country: Egypt
Closing date: 30 Nov 2017

Catholic Relief Services

Europe/Middle East and Central Asia Region

Job Description

Position Title: Monitoring, Evaluation, Learning & Accountability (MEAL) Assistant

Functional Group: Country Program/Field Office

Location: Maadi

Project: Education Program

Reports to: MEAL Officer

Supervisory Responsibilities: None

Compensation Band: B


The CRS Egypt country program began in 1956 at the invitation of the Egyptian president Nasser by providing relief assistance to the victims of the Suez War. Over the following few decades, CRS Egypt moved from large-scale food relief to long-term poverty alleviation and development programs. CRS Egypt works in a wide variety of areas within the development field.

Currently, CRS Egypt has three main programs: the livelihoods program, interfaith peacebuilding program and the education assistance program for refugees. Projects under these programs range from the provision of technical assistance and capacity building to partners, and promoting peace and tolerance, to educational grants for refugees, and the protection of children who are victims of trafficking. Additional programming includes Emergency Preparedness and Response projects that arise as need be. A regional Management Quality unit assists the CP support department in developing and maintaining the highest level of operations standards.

CRS Egypt currently holds a main office in Cairo, and a sub-office in Maadi.

CRS’ educational assistance for refugees and asylum seekers provides over 30,000 children with access to education through a financial grant program and improves the quality of education received by students through a variety of non-formal educational activities and initiatives to improve the learning environment of students. These two components of the annual program require a substantial full-time staff as well as volunteers who assist in project implementation periodically throughout the year.

Job Summary:

The Monitoring, Evaluation, Accountability and Learning (MEAL) assistant, under the supervision of the MEAL Officer, will be responsible for all aspects of project Monitoring, Evaluation, Accountability and Learning efforts throughout the life of the project, accountability systems as well as operations research and other learning efforts in addition to provide Technical Assistance on the theme of MEAL to the project staff.

Specific Responsibilities:

The incumbent will assist the MEAL Officer to carry out the following functional areas:

Program Quality:

· Design and implementation of the Monitoring, Evaluation, Accountability and Learning (MEAL) Systems/Plan/Binders in accordance with CRS EMECA MEAL priorities. Ensure MEAL systems/plans/binders capture project progress, deploys accountability mechanisms and support a learning environment which enable effective decision making, project communication and the capturing of lessons learned and best practices

· Development and implementation of strong MEAL systems, in compliance with CRS MEAL standards using appropriate CRS tools and resources to maximize project impact on beneficiaries, accountability and learning.

· Strategically utilize use of ICT4D, technology and other contemporary systems in support of the projects and quality implementation.


· Ensure timely and quality preparation of donor project narrative reports, quarterly performance indicator tracking tables, baseline and final evaluation reports, as well as other reports needed/required by the local government, donors, the region or headquarters as per reporting schedule.

· Advise senior management about strategic programming directions and issues affecting project implementation, or key local issues affecting future grants/projects developments.

· Ensure timely and high-quality reporting to donors.

Monitoring, Evaluation, Accountability and Learning Support:

· Contribute to the design and implementation of the Monitoring, Evaluation, Accountability and Learning (MEAL) Systems/Plan/Binder in accordance with CRS EMECA MEAL standards and priorities.

· Development of the Project’s MEAL system and ensure that the System is in place and well-understood by project staff and the implementation team.

· Work with staff to design data collection tools (baseline surveys, Beneficiaries feedback survey, project tracking tables, etc.) and ensure that these tools are properly implemented by all staff and refugee schools.

· Participate in development of MEAL Systems/Plan/Binders that is in harmony with CRS EMECA MEAL priorities.

· Provide hands-on technical assistance to project staff in the development and implementation of MEAL system and tools and information management systems (electronic & hardcopy

· Implement MEAL activities to capture project progress, ensure accountability and the support of a learning environment

· Implement and if applicable support partners in the regular quantitative and qualitative data collection according to the timeframe and methods specified in project MEAL System/Plan/Binder.

· Support accountability mechanisms

· Use data for decision making, project communication and the capturing of lessons learned and best practices

· Communicate and disseminate information to the project staff on CRS MEAL standards, policies, strategies, practices and indicators.

· Promote project accountability through establishing appropriate feedback and response mechanism to answer questions, reply suggestion, and address beneficiaries’ complaints.

· Lead periodic reflection events and after action reviews following CRS standards and ensure discussions are captured and action plans developed to enhance project implementation.

· Build the capacity of other project staff in monitoring, evaluation, accountability and learning practices to ensure proper documentation of activities.

· Lead the project Educational Needs Assessment and present the key finding to the project staff for using in future project design.

· Lead the design, review and field-testing of tools to collect quantitative and qualitative data

· Provide monthly MEAL reports following CRS standards to data analysis and interpretation

· Ensure regular monitoring visits with beneficiaries and ensure success and challenges are brought to the attention of project management.

· Write human interest pieces/success stories, lessons learned, and other communications materials to promote the project and illustrate the impact.

Internal Coordination and Communications:

· Take part in regular team meetings, staff meetings, and program (technical) meetings with other implementing NGOs/Government agencies and institutions.

· Coordinate with other peers all activities in support of the grant/project.

· Undertake donor liaison in the field as required in support of senior management.

· Implement the MEAL activities to capture project progress, accountability and learning environment and it applicable work with partners to ensure consistent understanding and implementation of MEAL activities.

· Mediate as necessary among local actors during project life.

· Ensure systems are in place for the proper documentation of meetings and timely circulation of resulting information/outcomes.

· Help with the coordination of visits of CRS, donor and partner staff as needed.

· Ensure CRS representation to local government authorities and Donors related to grant/project.


  • Complete the Protection training module through CRSLearns (Staff Only);
  • Familiarize themselves with the Protection Policy;
  • Sign the updated Code of Conduct and Acknowledgement of the Policy on Protection from Abuse and Exploitation;
  • Report concerns of suspected exploitation or abuse in accordance with the Reporting Procedures.

Key Working Relationships:

Supervisory: None

Internal: All CRS staff, MEAL RTA.

External*:* Partner project staff, relevant government institutions, local and international organizations, community leaders and other local actors. Refugee schools, public and private schools where refugees attend, UNHCR and other donor organizations supporting refugees, local organizations or vendors providing non-formal educational opportunities for students, other local organizations working with refugees.

Agency-Wide Competencies:

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

  • Serves with integrity
  • Models stewardship

· Cultivates Constructive Relationships

· Promotes learning.

Program Quality Competencies:

· Builds and Leads Effective Teams

· Supervises and Develops Program Staff.

· Leads Growth in Programs

· Focuses on Quality.

Position Requirements and Qualifications:

Professional Qualifications:

  • 2-3 years of experience in related field
  • Experience in education, research or international development. A hand on experience in dealing with refugees would be an asset
  • Prior experience with international, bilateral or multilateral organization.
  • Strong ability to read and interpret policies and regulations.
  • Fluency in written and spoken English with strong drafting skills.
  • Ability to make oral presentations and write clear reports and guidance in English and Arabic.
  • Skilled in MS Office Suite, including Word, Excel, Outlook, PowerPoint, and Internet.

· Seek and apply knowledge, information and best practices from within and outside Development Agencies.


  • Graduate degree in a directly related field;

· Significant work experience in a directly related field will be considered in lieu of a graduate degree

Personal Competencies:

  • Experience working with youth and child-related programs.
  • Special analytical skills and sensitivities toward the most vulnerable
  • Familiarity with gender, protection and SGBV a plus.
  • Excellent writing and communication skills.
  • Comfortable working as part of a team and under time and work pressure.
  • Skilled in obtaining information necessary to accomplish duties
  • Well organized, able to plan, prioritize work, multi-task and meet deadlines
  • Personal ability to deal, in a humble and dignified way, with a vulnerable segment of beneficiaries.
  • Capacity to initiate, sustain and deepen relationships with key partners.
  • Good interpersonal skills and ability to work smoothly in a multi-cultural environment while building good teamwork spirit.
  • Ability to communicate sensitively and effectively across different constituencies.
  • High tolerance rate for working under pressure and dealing with diversified cultures and tense situations.
  • Customer Service approach.
  • Strong ability to analyze data, identifies gaps, and makes recommendations.

· Position requires flexibility and the capacity to deal with ambiguity and change

Physical Requirements/Environment:

· Normal conditions of an office environment.

· Regular travel to field offices.

· Job requests travel to field/Upper and Lower Egypt in order to assist partners and follow up projects (Approximately 15%).

· Position requires flexibility and the capacity to deal with ambiguity and change until regional systems and standards are in place.


This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. "

How to apply: