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United States of America: International Programs Officer

NGO/UN Job Vacancy

Organization: Relief International
Country: United States of America
Closing date: 14 Sep 2017

Position International Programs (IP) Officer

Location Washington, DC

About RI: Relief International (RI) is a leading global change organization and home to teams of humanitarian activist-professionals committed to transforming adversity into renewal for the world’s most vulnerable populations. By partnering with beneficiaries and communities on the front-lines, RI innovatively bridges the gap between immediate relief and long-term community development.

Position Summary:

The IP Officers supports the IP team in the achievement of IP departmental objectives in collaboration with the Humanitarian Director and IP Manager. The Officer works with the IP team and across other departments in implementing key parts of the departmental work-plan including staying informed on humanitarian crises and responses, supporting the design, implementation and advancement of key Program Management, Humanitarian and Program Quality initiatives, as well as grants management and general project management and administrative support.

Reports to: International Programs Manager; also accountable to Humanitarian Director for specific projects and responsibilities; work to be split determined by need and will shift accordingly;


Program Quality Initiative

  1. Program Management Framework (PMF) support

    1. Support the IP department in PMF project management - including integration of new content, updating of current content and other adjustments as needed;
    2. Support the IP department in continued roll out of the PMF including developing training materials under guidance of the Manager, reaching out to relevant staff and working with regional and country teams as needed to integrate PMF usage into workflows;
    3. Test, develop and adjust PMF architecture to ensure streamlined and consistent access to field teams in coordination with the Manager;
    4. Problem solve content management issues and collaborate with the Manager to continue PMF roll out and maintenance across the organization;
    5. Progressively take on key responsibilities of PMF implementation, as directed by the IP Manager including leading components of the PMF project and convening and facilitating task team endeavors, as well as gap filling throughout the process
  2. Humanitarian Team Support

    1. Support the Humanitarian Director in the project management of the Cash Transfer Programming (CTP) institutionalization process including drafting regular internal and external communications;
    2. Take responsibility for logistics for various meetings and workshops, designing and analyzing surveys, maintaining action plans and following up with project team members to ensure that we're making progress against deadlines etc.;
    3. Update and maintain the emergency ALERT and Categorization system at RI, and provide regular analysis and presentations for management use;
    4. Strategize ways to improve the organization’s approach to monitoring, tracking and reporting on humanitarian emergencies and responses;
    5. Conduct desk research and produce short briefs for Humanitarian Director and other senior management, as requested;
    6. Draft presentations, trainings and graphics as requested, using applications such as power-point, prezi etc.;
    7. Maintain the structure and content of the Humanitarian department folder structure;
    8. Provide surge capacity and support to field teams as needed;
    9. Support Humanitarian team on other emergency related initiatives as needed
  3. Program Quality (PQ) monthly calls

    1. Support setup, planning and management of monthly PQ calls - including working directly with the IP SVP and HD to determine agenda, source presenters, drum up interest etc.;

Grants Management System Support

  1. Grant Management Meetings
    1. Lead set up of the Program Management Tracker (PM Tracker) each month, taking notes during calls, noting key challenges, communicating with teams as necessary
  2. Grants Management System Support
    1. Ensure standardized grant management documentation access across RI areas of operation
    2. Progressively take a leadership role, in coordination with the International Programs Manager, to ensure ongoing tracking tools are maintained and accessible across RI global teams;
    3. In coordination with the International Programs Manager, ensure consistency across regions in the use of folder structures and servers ;
    4. Strategize ways to improve Grant Management System Support;
  3. Grant Management Processes Support
    1. Convene monthly grants management oversight meetings;
    2. Track and log key risk areas;
    3. Come up with innovative solutions for improving our tools and resources for Grants Management oversight;
  4. Grant Management Direct Support
    1. Coordinate with Africa, Asia and Middle East regional program staff for grant management and project quality support as determined by the supervisor;
    2. Provide surge capacity for project support to field teams as needed;
  5. Direct Support to Country Offices
    1. Coordinate with Africa, Asia and Middle East country offices, in coordination with Supervisor and Regional Team, to provide direct support to country teams, as needed;
    2. Provide surge capacity and support to country teams on specific issues, as needed;
    3. Help Regional Support Teams and Country Offices on issues for which they a struggling to resolve or when they need representation and note taking at a meeting on their behalf;


  • This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment;
  • Three to five years of experience with program management; exposure to UN, US, UK and EU Government rules and regulations;
  • Master's Degree or its international equivalent in international development, or related field. Additional experience in place of education will be considered as well;
  • Excellent oral and written communication skills;
  • Strong and demonstrated program/project management skills;
  • International or Domestic (US) Program Management & Humanitarian experience preferred;
  • Fluency in a foreign language required, language relevant to RI work preferred;
  • Ability to travel up to 25-50%, and to fragile environments, if required;
  • Ability to solve problems and implements corrective action as needed;
  • Ability to prepare reports and provide information to management in a timely manner;
  • Ability to communicate in a clear, positive manner with diverse clients and staff;
  • Demonstrated research, writing and editing experience;
  • Self-motivated and able to work with minimal direction;
  • Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

· Inclusiveness

· Transparency and Accountability

· Agility and Innovation

· Collaboration

· Sustainability

How to apply:

If interested, please apply at: