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Jordan: Syrian refugees work rights in Jordan - Jordan

NGO/UN Job Vacancy

Organization: Norwegian Refugee Council
Country: Jordan
Closing date: 21 Jul 2017


In early 2016, Jordan and the international community agreed within the “Jordan Compact” to work together to turn the Syria crisis in Jordan into a development opportunity. In particular, the Jordan Compact outlined a strategy for Syrian refugees to contribute to Jordan economy while at the same time become self-reliant and maintain and improve their professional skills. The agreement recognized the Government of Jordan effort in hosting Syrian refugees and acknowledged the international community role to support this effort. In this framework, the European Union committed to accelerate plans to give Jordan enhanced access to the European market while the Government of Jordan has committed to make the necessary legal and policy changes to provide work permits for Syrian refugees with the targets of 50,000 job opportunities by end of 2016 rising to 200,000 in the coming years.

In order to fully realize the potential of this agreement, the Ministry of Labour has taken several steps in opening up the labour market to the Syrian workforce, including waving permit fees, creating more flexible permit systems in agriculture and construction and working to provide greater legal flexibility to work at home in small scale businesses.

In order to maximise the potential of these developments, NRC ICLA Jordan is supporting Syrian refugees to enter the formal labour market and/or to regularize current informal labour practices as well as to tackle barriers to formal employment. NRC Jordan ICLA programme raises awareness on access to work permits and on labour law, and follows up with specialized counselling and legal assistance to empower refugees in their relationship with employers. In cooperation with its legal aid partners, NRC ICLA Jordan is supporting with mediation the resolution of work disputes.


NRC Jordan is keen to better understand current challenges faced by Syrian refugees in Jordan in the enjoyment of work rights, to analyse current NRC ICL Jordan intervention and to receive strategic recommendations on how to better promote and protect Syrian refugees’ right to work in Jordan.

The consultancy is therefore designed to fulfil the following objectives:

  • To identify the current legal and structural restrictions for Syrian job seekers within the permit system, including ways in which Syrians may be able to work within the restricted professions.
  • To identify the most common sources of disputes between Syrian refugee employees and Jordanian employers and clarify the nature of this relationship within the different sectors and to differentiate within gender groups
  • To map the current protection concerns related to Syrian refugees in their workplace, including a gendered perspective
  • To make programmatic recommendations (gender sensitive) for NRC’s ICLA Jordan programme focused on how to better promote permit applications and enhance the work rights of both the Syrian and Jordanian labour force
  • To make policy recommendations for humanitarian/development actors, international donors and Jordanian authorities on how to promote and protect Syrian refugees’ right to work in Jordan
  • To identify the key challenges and information needs of primary sector employers with regards to the labour law and permit system and to prescribe recommendations on how NRC ICLA can meet these needs.


The selected consultant will be asked to:

  • review all current relevant legal documentation and guidance regarding Syrian (non-Jordanian) labour issues including seminal labour laws/codes and permit processing;
  • analyse existing NRC ICLA Jordan caseload concerning counselling, legal assistance and mediation provided to Syrian refugees from April 2016 to date;
  • lead key informant interviews with NRC ICLA Jordan lawyers to better understand success stories and lessons learnt from their intervention;
  • lead FGDs or key informant interviews with Syrian refugees who have benefited from NRC’s ICLA Jordan support;
  • lead key informant interviews with various centralized and localized relevant actors, including MoL, Jordan Chamber of Industries, and local (Irbid, Mafraq) representatives of the Chamber of Commerce.


  • Law degree
  • Extensive knowledge of Jordanian legal framework;
  • Knowledge and experience in international human rights law;
  • Excellent report writing skills;
  • Experience in legal research;
  • Good knowledge of humanitarian programming;
  • Knowledge of the region is an asset;
  • Background in work rights is an asset;
  • Experience in legal case management is an asset.


The consultant will be asked to deliver:

  • A report (English) focused on the current legal environment surrounding the work permit system and Jordanian labour law including elements from the listed objectives) affecting both non Jordanian (and Syrian refugees’ in particular) employees and Jordanian employers.
  • A executive summary of the report – to be shared with international community and government stakeholders in both Arabic and English
  • A Strategic Guidance Document providing detailed recommendations on the best way forward for NRC’s ICLA Jordan to (1) meet the legal information needs of both Syrian Labour and Jordanian Employers regarding the labour market and permit system, and (2) how NRC can expand/evolve it’s ICLA services to further support Syrian refugees’ access to decent work


Accommodation: Accommodation will be provided in the NRC guesthouse in Jordan. The Consultant will be responsible for their own accommodation for time spent out of Jordan.

Flights: Flights and/or transport to Jordan will be paid for by NRC Jordan

Transportation: Transportation within Jordan (and to and from the airport) associated with undertaking of the consultancy will be provided for by NRC Jordan or reimbursed upon presentation of receipts.

Time spent in Jordan: It is expected that the consultant will spend between 7-10 days in Jordan in order to view the programme in action and meet ICLA staff and staff of other agencies

Withholding tax of 10% (5% in the case of national consultants) will be deducted from the fees and paid directly to the tax department by NRC, as per the legal requirements. Proof of payment for this will be provided to the Consultant upon request.

Consultants should submit a covering letter setting out their relevant background, experience and motivation for the position, as well as a CV, their daily rate, expected number of days to complete the project, dates of availability and any other information or data they would require from NRC to undertake the consultancy.

How to apply: