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Iraq: WPE Senior Manager

NGO/UN Job Vacancy

Organization: International Rescue Committee
Country: Iraq
Closing date: 13 Oct 2017


Founded in 1933, the International Rescue Committee is a world leader in relief, rehabilitation, protection, post-conflict development, resettlement services and advocacy for those uprooted or affected by violent conflict and oppression or natural disaster.

The IRC has been working in Iraq since 2003 (with a temporary withdrawal in 2006-7). Working in coordination with the humanitarian community, the IRC currently addresses the needs of war-affected populations from several operational bases across Iraq. Our activities focus primarily on the supply of cash assistance and non-food items, legal assistance and counselling and women and children's protection, and form part of an over-arching humanitarian response in Jordan, Lebanon, Turkey, Iraq and the region that seeks to assist refugees, IDPs and war-affected people survive conflict and displacement. .

The IRC is one of only a few international non-governmental organizations (INGO) active in the Gender Based Violence (GBV) sector in Iraq. The IRC's expanding Women's Protection and Empowerment (WPE) program provides both direct service provision (through women's and girls' centers and mobile teams) and technical support to local partner organizations to implement safe spaces and deliver services to women and girls as well as capacity building of local NGOs, government service providers, and other protection actors on GBV related topics. The WPE program is also providing emergency GBV mobile services to women and girls fleeing Mosul and conducting RSA assessments as needed, in close coordination with other GBV actors and humanitarian agencies.

Scope of work:

The WPE Senior Manager with focus on quality assurance will lead the quality WPE program implementation, including rapid and effective WPE emergency response, through capacity building of WPE team in GBV technical principles and tools, Monitoring and Evaluation and streamlining M&E tools, approaches, and reporting across all WPE program sites and implementing partners. S/he will be responsible for setting up and managing an efficient program monitoring system, oversee qualitative and quantitative data collection of program activities, support in the analysis of WPE program data, and ensure harmonized monitoring and reporting of program activities across all WPE program sites.

Technical Quality and Implementation

  • Lead quality WPE program implementation and ensure IRC's response is meeting acute and emerging needs of the affected women and girls and is complementary to ongoing support through other humanitarian partners.
  • Provide technical support to WPE teams and quality oversight during implementation of the program including: case management services, psychosocial support, emergency GBV mobile teams, and community-based GBV prevention and response in line with GBV guiding principles.
  • Contribute to continuous analysis of the achievements of each project, and facilitate better understanding among staff about program progress through progress reporting.
  • Lead WPE teams in conducting rapid GBV needs assessments and in coordination with other GBV emergency response partners and produce a report of the main findings.

  • B uild WPE team's capacity to document outcome measures and utilize this evidence for program improvement.

  • Prepare monthly program updates in close collaboration with WPE senior staff to identify key achievements and challenges in program implementation.

  • Document lessons learned for program review and planning, advocacy and information sharing.

  • Support participatory appraisal, monitoring and evaluation in collaboration with the M&E unit.

  • Undertake field monitoring visits to assess progress and identify technical quality and implementation issues, provide solutions and implement modifications and improvement plans as required.

  • Lead the design, review, piloting, and implementation of all research and GBV Monitoring and Evaluation tools and systems, including GBVIMS and PDA-based questionnaires .

  • Support regular analysis of program and service delivery data to identify GBV trends and gaps in WPE response and identify and propose appropriate responses.

  • Ensure that monitoring and evaluation reports are made useful to the WPE staff and contribute to learning.

Grant Management and Reporting

  • Contribute to and support the development of the WPE program strategic direction and provide evidence-based input in development of new proposals.
  • Ensure reporting is streamlined across all WPE program sites and implementing partners.
  • Liaise regularly with other program staff to prepare high quality, analytical internal and external reports within agreed deadlines. This includes collating program data and information and compiling GBVIMS and narrative reports from all program sites.
  • Ensure that WPE program implementation is in line with the technical proposals, project timelines and budgets.
  • Compile, review and monitor implementation of program work plans and spending plans.

Staff Management

  • Provide ongoing support to WPE staff to ensure programming meets best practice standards for GBV programming in emergencies.
  • Develop training and capacity building plans for WPE teams based on identified needs; support capacity building of staff in GBV prevention and response, and in using M&E systems and tools.
  • Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance.
  • Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews.
  • As part of succession plan and nationalization goals, identify, train and develop capability and capacity of a national staff to successfully transition role and responsibilities, by end of assignment
  • Provide constructive feedback and counsel on appropriate career paths and professional development.
  • Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
  • Offer leadership support for successful adherence by staff to IRC's Global HR Operating Policies and Procedures.


  • Participate in internal coordination meetings as required and liaise with IRC's other programs as needed to ensure effective collaboration, program integration, and mainstreaming of GBV risk mitigation for the best possible outcome for the client.
  • Represent the IRC at relevant interagency coordination meetings and task forces as required.
  • Coordinate and follow-up with partner organizations and other project stakeholders as required.

Key Working Relationships:

Position Reports to: WPE Coordinator Position directly supervises: Senior WPE Officers

Indirect Reporting: this position indirectly reports to M&E Coordinator

Other Internal and/or external contacts:

  • Internal: close collaboration with other WPE staff particularly field-based WPE Managers and Senior Managers, other IRC Iraq programs (Economic Recovery and Development (ERD), Children and Youth, Protection and Development (CYPD), and Protection/Rule of Law), Grants, Supply Chain, HR and Finance Departments
  • External: close collaboration with other humanitarian actors and GBV Working Group, local implementing partners, UN agencies, government, and service providers

Professional Standards:

All IRC staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies.

Qualifications and Requirements:

  • Master's Degree in Social Work, Gender Studies, Public Health, Human Rights, or other appropriate field;
  • At least 3 - 4 years of program management experience in humanitarian sector, preferably working with refugees or internally displaced populations; at least 2 of which must be in the field of GBV prevention and response preferably in complex emergencies
  • Experience providing case management or psychosocial support and/or supervising case workers
  • In-depth understanding of GBV prevention and response, related international standards and guidelines;
  • Knowledge of GBVIMS and related incident data collection and management tools is a plus.
  • Proven leadership, program and staff management skills and capacty building
  • Demonstrated capacity and experience in developing assessment tools (e.g. questionnaires, focus group discussions) and in conducting field-level data collection
  • Strong analytical skills and ability to distill data into important, relevant insights and learnings to improve program quality and inform future programming priorities
  • Demonstarted qualitative and quantitative analysis skills, and experience with setting up M&E systems and frameworks
  • Experience managing projects and budget management skills
  • Strong writing skills and experience in writing donor reports and proposals
  • Fluency in spoken/written English required; Arabic would be an advantage
  • Advanced knowledge of MS Word, Excel, PowerPoint and email/internet software.

Personal attributes

  • Ability to use good judgment when making decisions and to take accountability for decisions made;
  • Strong interpersonal and communication skills, and ability to work effectively with others within a multicultural team context;
  • Ability to handle multiple tasks; proven self-initiative and problem solving skills;
  • Commitment to women's empowerment;
  • Ability to work and live in a sometimes stressful and insecure environment while maintaining a positive attitude

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Syria Response Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Work Environment

This is an unaccompanied post based in Erbil with frequent travel to field offices, security permitting and per IRC's Iraq security protocols . Shared housing will be provided. Security in Erbil and throughout Kurdistan Region of Iraq is relatively stable with few immediate security threats.

How to apply:

Please follow this link to apply: