Jul 17, 2017

Iraq: Information Management Manager

NGO/UN Job Vacancy



Organization: NGO Coordination Committee For Iraq
Country: Iraq
Closing date: 01 Aug 2017

About the NGO Coordination Committee for Iraq

The NGO Coordination Committee for Iraq (NCCI) is a member-led NGO coordination platform of currently 131 international and local NGO Members and seven Observers, and serves as the primary NGO platform in Iraq. Established in 2003, NCCI’s mission, structure and objectives continuously evolved to adapt to the changing circumstances and support needs for civil society in Iraq. Primary functions include coordination and information sharing, advocacy support services and capacity building for NGOs. NCCI serves as a key counterpart for engagement of NGOs with the government, donors and United Nations in Iraq.

The shifting context in Iraq in 2017-18, from widespread humanitarian crisis, to more localized emergencies, mass returns of IDPs and early recovery and stabilization, signals an enhanced need for NGOs to have access to diverse topics of information, decentralized engagement with local authorities, networks and populations and increased capacity for local civil society organizations. To meet these evolving needs of NGOs, the 2017-2019 Strategy for NCCI involves a step change in terms of information management, with an aim for effective data collection, analysis and accessibility to empower NGOs. NCCI’s website remains one of the top websites in the Middle East, with more than 23 million hits and almost 900,000 individual visitors in 2016.

NCCI has two main offices in Iraq, Erbil and Baghdad and sub-offices in Basrah and Geneva, Switzerland.

General Duties and Responsibilities

The Information Management Manager is responsible for the overall development and implementation of information management systems and the NCCI website. This role will serve a lead role in NCCI’s client- orientation. The Information Management Manager directly supervises the IT/Web Manager, IT Assistant and Information Assistant across all NCCI offices, including Baghdad, Basra and Erbil.

Basic Information

Type of job: Mid-/ Technical / Management

Duty station: Erbil, with travel within Iraq and Switzerland as required

Work schedule: Full-time job, with competitive compensation package

Start date: 1 August 2017

Duration: One year contract, renewable

Reports to: Executive Coordinator

Specific Duties and Responsibilities

a. Management

  • Provide strategic guidance to NCCI Senior Management Team and Executive Board to optimize NCCI’s use of information to strengthen NGO action

  • Determine and communicate information management needs in NCCI

  • Incorporate and mainstream information management into NCCI’s support systems

  • Lead NCCI’s client-oriented approach to utilization of data and information

  • Directly supervise the IT/Web Manager in Erbil, IT Assistant in Baghdad and any Information Assistants

b. Data/Information Management

  • Develop and present strategy for NCCI’s use of information management.

  • Design, develop and manage databases, spreadsheets and other data tools, such as web forms and data integration.

  • Establish, revise, and implement information management structures, policies, and standard operating procedures to facilitate NCCI’s coordination, advocacy and capacity building activities.

  • Develop products that encourage members’ engagement in data collection and products that enable information dissemination.

  • Proactively organize, design and carry out the evaluation and analysis of datasets as needed.

  • Assist in the design and production of information products, as required

c. Web Management

  • Manage content on the NCCI website, both public spaces and member areas

  • Working with web consultant, develop user-friendly member space in English and Arabic

  • Provide overall quality control for the platform and ensure content is current, relevant and accessible to NCCI members

  • Lead development of strategy and operationalization of dissemination of information from NCCI’s website to stakeholders in Iraq and beyond, utilizing innovative technologies

Minimum Qualifications, Knowledge and Experience

  • Minimum of five years of experience in information management, information systems, web management, data management is required; experience in data visualization, GIS and managing information in complex emergencies is preferred

  • Advanced university degree in information management/systems, social science or related field is required; a first-level university degree in combination with additional years of qualifying experience is acceptable

  • Minimum of three years with progressive responsibilities in management is strongly preferred

  • Excellent written and spoken English is required; Arabic is strongly preferred; Kurdish is a plus

  • Independent worker, with proven capacity to manage competing priorities is required

  • Experience working with multi-cultural teams and a commitment to gender diversity is required


How to apply:

Send a cover letter and C.V. to recruitment@ncciraq.org using “**Information Management recruitment**” in the subject heading.

Only those who meet the criteria will be contacted.