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Thailand: Deputy Regional Director - Program Quality

NGO/UN Job Vacancy

Organization: CARE USA
Country: Thailand
Closing date: 17 Jul 2017

The Deputy Regional Director - Program Quality (DRD - PQ) contributes to the mandate of the Regional Management Unit of developing a coherent approach and setting priorities to advance CARE’s vision and mission. The future incumbent will oversee program quality (including emergency programs) in the country offices (COs) within the region, including (i) the design and coordinating the development and implementation of the ARMU regional strategy, (ii) leading the process of organizational change, (iii) Knowledge management, program design and development, and (iv) program quality: monitoring, evaluation, learning and impact measurement.

This position contributes significantly to the CARE 2020 vision, ARMU Regional strategy and CO's commitment to long-term and quality programming. The person in this position will be expected to lead technical improvements in program design and development to ensure quality and adherence to program standards. She will strengthen the team of Program Quality professionals focused on the design, implementation, monitoring and evaluation of programs and projects (including emergency programs) that effectively address the underlying causes of poverty in line with CARE's Programming Principles and CARE 2020 program strategy.

The DRD-PQ will support COs to use innovation to multiply Impact and support them to demonstrate that their programs are achieving impact at scale against agreed upon indicators and that the impact is being measured and reported. The DRD-PQ will monitor CO programs on a regular basis, provide feedback, support, guidance, and advice, as required. S/he will help facilitate technical assistance to COs as needed, as well as arrange for regional training in areas identified as regional/ organizational priorities including the power of storytelling and engagement.

The DRD-PQ will be responsible for ensuring knowledge sharing and learning related to programming and program quality across the COs, between the region and the rest of CARE International and with other stakeholders including Strategic Partners. S/he will liaise closely with CI HQs and other regions, and keep informed of programmatic developments in other parts of the organization.

The DRD – PQ will coordinate the activities of the regional program staff, including the direct supervision of some of those staff and ensure that appropriate coaching and mentoring opportunities are available to these staff. S/he will ensure that staff are working in a coordinated manner that meets the requirements of the COs.


  • Organizational Programmatic Priorities
  • Impact Measurement and Program Performance
  • Technical Assistance and Knowledge Sharing
  • Staff Management
  • Networking Liaison


  • Master's degree or equivalent in relevant field;
  • At least 5 years’ experience in strategic and operational management - including innovation and leading in Program strategy, design and implementation;
  • Skilled in coordinating networks and building synergies across teams;
  • Advanced communication, facilitation and consensus building skills;
  • Strong demonstrative experience in change management including strategic and business planning and leading organizational transformation.

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