Jun 19, 2017

Research and Insights Manager – Qualitative

NGO/UN Job Vacancy



Organization: Farsight Services Limited
Closing date: 28 Jun 2017

As a Research and Insights Manager you will be part of the Migration Program working on displaced people, migration, human trafficking and modern slavery issues. You will manage research, write reports and produce insights for projects globally. You will be an experienced researcher with high quality technical capacities while also possessing strong donor/client engagement skills. You can be based anywhere in the world and must be fluent in English.

Job Description

We are a social enterprise with a mission to work with vulnerable people to build a better future. We specialise in justice, migration and social inclusion. Our expertise is in strategic communications, counselling, consulting, monitoring and evaluation, and research. We work in East Asia, South Asia, the Middle East, East Africa, North Africa, the Sahel and Europe. For more information about us, please visit http://ift.tt/2oQR6Ge

This role demands someone who is smart, intrinsically motivated, worldly and interested in hard challenges. Seefar* has a track record for delivering research projects in East Africa, West Africa, North Africa, Europe, the Middle East and Asia on migration and human trafficking issues. Our research team is growing and these roles will help manage that growth.

To get a sense of the research we specialise in at Seefar, please visit http://ift.tt/2sKC7Ds but note the bulk of our research is unpublished.

For examples of projects relevant to migration, please visit http://ift.tt/2qvQvua and for human trafficking and modern slavery, please visit http://ift.tt/2qvFuJt

We are looking for someone with:

  • extensive technical research skills in qualitative methods such as designing and facilitating focus groups and in-depth interviews
  • exceptional English writing skills
  • excellent donor/client engagement skills
  • preferably with thematic expertise in migration and/or human trafficking and modern slavery
  • effective prioritisation skills and you are highly productive
  • outstanding attention to detail.

The following are the primary responsibilities of the role, with estimated allocations of time and attention.

Deliver: Project and Mission Implementation

Approximately 70% of your time and attention:

  • Support and guide the Migration Program team to advance our mission and deliver projects.
  • Designing mixed methods research projects.
  • Liaising with donors and clients to ensure alignment.
  • Ensuring field research is conducted to acceptable quality standards and supervising or conducting training where required.
  • Conducting analysis of mixed methods research outputs and producing high quality reports and presentations.
  • For quantitative specialists, using software to visualise, analyse and present data.
  • Ensuring donors needs are met and expectations exceeded where possible.
  • Provide regional inputs to programs relating to migration, displaced people, human trafficking and modern slavery.
  • Managing project teams and research team personnel.
  • Other tasks as required.

Develop: Capabilities and Program Portfolio

Approximately 20% of your time and attention:

  • Supporting the Program to develop the capabilities and processes of the Research Team. For example, this would include mentoring and leading recruitment.
  • Strengthen the Enterprise’s reputation and profile in migration research.
  • Conducting fundraising for Seefar. Build and maintain contacts and networks with potential supporters. This includes identifying new opportunities and creating new projects, as well as supporting existing fundraising activity.

Direct: Global Management

  • Represent and demonstrate the Enterprise’s values.

Approximately 10% of your time and attention:

  • Cooperate with other areas of the Migration Program and Enterprise, including to communicate substantive and administrative information that supports corporate management overall. For example, this would include adhering to financial and HR procedures.

Working with Seefar*

Current and former personnel have noted the points below as positive features of Seefar’s work environment and culture:

  • The Enterprise combines entrepreneurialism with a focus on social impact.
  • You work with highly diverse people and across a diversity of contexts.
  • There is a high level of trust that supports you to work autonomously.
  • The people in the Enterprise encourage innovation and experimentation.
  • Achieving results is prioritised over rigid structures and workflows.
  • You are never bored and always challenged.

Current and former personnel have noted the points below as negative features of Seefar’s work environment and culture:

  • Collaborating with geographically dispersed teams requires flexibility and patience.
  • Working remotely can make you feel isolated and so requires you to invest time in communication.
  • Travel schedules can sometimes be heavy.
  • A high-growth phase means problem-solving as the Enterprise’s systems evolve quickly.
  • It can be fast paced so you need to be productive and able to prioritise effectively.

An Excellent Candidate

To excel in this role, you will start with extensive experience working as a researcher, preferably on migration, human trafficking or modern slavery, but with excellent qualitative skills and experience. Your technical research and writing skills are excellent and you have the ability to lead research projects and produce high quality products. Your excellent donor/client management skills allow you to scope projects in alignment with donor needs and produce outputs that meet expectations. You are highly organised, have the ability to prioritise and are highly productive. You have a track record of supervising others effectively and enjoy mentoring and developing others. You will be motivated by an Enterprise performance framework focused on social impact.

** Kindly note: until early 2017 we were known as Farsight Services.*


How to apply:

On or before 28 June 2017, complete our online application form. Before you start, you should do the following:

  1. Confirm you meet these minimum requirements:
    1. Extensive qualitative research skills and experience
    2. Exceptional English writing skills
    3. Excellent donor/client engagement skills
    4. Effective prioritisation skills and you are highly productive.
    5. Preferably have thematic expertise in migration and/or human trafficking and modern slavery.
  2. Prepare a CV in Word or PDF format. You will upload this in our online application form.
  3. In Word or PDF format, prepare an introductory letter that includes only the points below. You will upload this in our online application form.
    1. One to three paragraphs describing your technical skill set and examples of projects where you have used it.
    2. One to three paragraphs describing your experience researching migration, modern slavery, human trafficking or other development issues.

Note that we are also advertising for a Quantitative Research and Insights Manager. You can apply for both roles in one application if you believe you meet the requirements of both.