Jun 20, 2017

Kenya: Mobile Money Specialist-P4-Kenya (for Somalia)

NGO/UN Job Vacancy

Organization: CANADEM
Country: Kenya
Closing date: 26 Jun 2017

CANADEM is seeking seasoned professionals with previous relevant experience in the field of mobile money who are available for an immediate deployment to Kenya (for Somalia) as a seconded expert with FAO.

Position Title: Mobile Money Specialist
Duty Station: Nairobi, Kenya (for Somalia)
Level: P4
Duration: 3 months


Extended drought and consecutive poor harvests have impacted rural livelihoods and food security in Somalia, pushing the country to the brink of famine. Some 6.7 million people currently face acute food insecurity (IPC Phases 2, 3 & 4), with the majority - 68 percent - of severely food insecure people (IPC phases 3 & 4) in rural areas (2.2 million). Rural areas are home to nine in ten people at greatest risk. The worst has so far been averted via a combination of interventions, including cash transfers and livelihood support delivered by FAO at massive scale in rural areas. The April-June rains are critical to Somalia's main Gu growing season and help rejuvenate rangelands; this year they started late and have been below average in most areas. Precipitation did allow crops to germinate, though yields in rainfed areas will depend on the level and distribution of rain during the remainder of the season. Forecasting suggests precipitation is tapering off and will end up below- average. Still, rains have improved rangeland conditions and partially filled water catchments, providing some relief for pastoralists and their livestock. Animal body conditions are expected to improve. Disease continues to compound needs and impact food security, and displacement has somewhat slowed recently due to a variety of factors.

Existing programme strategies and mechanism FAO is currently responding to support the needs of rural people at highest risk (in IPC Phases 3&4) through: • Cash-for-work and unconditional cash relief programmes to put much-needed survival money in people's pockets and rehabilitate community agricultural infrastructure; • Seeds and other agricultural inputs to farmers plus cash payments so they can buy food until their harvest comes in; and • Veterinary care for pastoralists' animals at massive scale (and, as needed, water) to keep livestock alive. Going forward, given a deteriorating food security situation that is affecting more people in more locations, support for rural livelihoods must be continued - and scaled up. Options include: • More cash-based interventions, including strategic combinations of cash plus agricultural inputs ahead of Deyr; • Expanding aid to pastoralists to include nutritional support for livestock (e.g. mineral blocks, range cubes, etc.), as well as much-needed vaccinations; and • Additional efforts to build the resilience of rural communities to current pressures future shocks.

Objectives and expected output

FAO-Somalia intends to recruit a Mobile Money Transfers Specialist that will help mainstream FAO's response in close partnership with other cash actors (including WFP, IOM, NRC, SCI, DRC, ACF, CESVI, CWW, ADESO, etc.) in Somalia and improve cash-based operations and coordination through introducing mobile money as a transfer mechanism.

• Mobile money transfer system is set up

• Direct technical support is provided to different units involved in mobile money transfers

• Training material for service providers developed and disseminated

• Risk management framework developed

• Supervision and troubleshooting of the set up system for 2 cycles is completed

Main Duties and Responsibilities


• Detail the Design, Development and Deployment of a pathway for mobile money service delivery management

• Map the process of transferring money with the finance team to ensure compliance with internal systems

• Ensure compliance of the e-transfer service with internal and donor requirements

• Define a risk management framework: identifying potential operational and other risks and how to mitigate them

• Assist in designing and delivering training sessions on subjects related to accountability in Mobile Transfers

• Assist in designing training material on beneficiary user-experience with mobile transfer

• Support in setting up a disbursement account from which e-transfers to beneficiaries will be made

• Assist in setting up a user-friendly system that enables populating beneficiary data to make transfers

• Define a solution that will allow robust tracking of disseminated funds (money tracking system)

• Detail the procedures and systems employed to mitigate technical issues and mistakes

• Define "Know your customer' procedures, beneficiary relationship management requirements, data protection measures

• Explore a solution that will allow beneficiaries to have a mobile saving wallet

• Define a methodology to ensure that the intended beneficiary remains the holder of the SIM card following the distribution

• Define an effective information dissemination structure

Tendering and contracting

• Finalize terms of reference for contracting mobile network operators

• Support the cash programming unit in negotiating and signing a service contract with the chosen service providers (including supporting the tendering process and contract vetting)

Rolling out and implementation

• Carry day to day operations for 2 cycles of payments to ensure accurate and timely transfer of cash


• Support inter-agency exchanges, collaboration and coordination on mobile money transfers to contribute to improving the collective effectiveness, transparency and cost-efficiency of the humanitarian cash actors working in Somalia

• Perform other relevant duties as required

How to apply:

If you have all of the above-mentioned skills, please register with CANADEM before contacting us. This can be done on our website at http://ift.tt/1q1NKut . Then send an email no later than the 26th of June, 11:59 pm EDT to Pantiwa.Naksomboon@CANADEM.ca with a Subject Line: "FAO-Mobile Money Specialist-Kenya". In your email, please include an updated resume, date of availability, your current location, and a phone number where we can reach you.